25 Best Reputation Management Software Reviewed In 2025

Reputation Pros is a comprehensive reputation management service that helps businesses and individuals safeguard and strengthen their online image. The company focuses on suppressing negative content, improving search engine visibility, and promoting positive, high-authority results that reflect your best online presence.

Why I Picked Reputation Pros: I picked Reputation Pros for its expertise in negative content suppression, using advanced SEO to push down harmful results and promote positive, branded content so your best image appears first. I also value its 24/7 monitoring and tailored PR strategies, which help you catch issues early and recover quickly from crises, making it a strong all-in-one reputation partner.

Reputation Pros standout features and integrations

Features include continuous reputation monitoring to detect new online mentions, SEO and PR services to boost your brand’s visibility, and crisis management to control negative narratives before they escalate. The service also offers white-label ORM for agencies and custom content creation to maintain a positive digital footprint.

Integrations include Aicarma, NiceJob, InMoment, Grade.us, BrightLocal, Vendasta, Reputation, Podium, Yext, Mention, Social Places, and Birdeye.

Birdeye is an AI-based reputation management platform designed to help local businesses take control of their online presence. It brings together tools for managing reviews, social media, listings, surveys, and competitive insights—all optimized for industries like healthcare, retail, and automotive.

Why I picked Birdeye: I picked Birdeye for its robust suite of AI tools, especially the Reviews AI feature, which lets you monitor and respond to customer reviews across 200+ platforms. That’s vital for businesses that rely on local reputation to attract foot traffic or new clients. I also liked that Birdeye’s Listings AI keeps business info accurate across search engines and directories, improving visibility. For organizations that want to listen to customers proactively, Surveys AI provides a streamlined way to gather feedback and measure satisfaction.

Standout features & integrations:

Features include Insights AI to assess sentiment and reputation across review platforms, and Competitors AI to benchmark performance against peers. Birdeye also partners with Google to strengthen local business visibility, and its BirdAI engine automates routine tasks like social media scheduling and response drafting. Visual analytics and dashboards help translate customer interactions into strategy.

Integrations include QuickBooks, Salesforce, HubSpot, Mailchimp, Shopify, Xero, AppFolio, AthenaHealth, Cerner, MINDBODY, Clio Manage, and Timely.

NetReputation is a service focused on helping individuals and personal brands manage their online presence and improve their digital reputation. It is designed for people looking to control how they appear on search engines and remove negative or unwanted content from the internet.

Why I picked NetReputation: 

This tool offers services tailored specifically for individuals who need help managing their personal or professional online reputation. With tools for removing negative content and boosting positive search results, your team can help ensure a more favourable online presence. The platform also provides monitoring services to keep track of new content, helping you respond quickly to any reputation risks. NetReputation’s focus on personal brand management makes it a valuable option for those needing individualized attention in their online image control efforts.

Standout Features & Integrations:

Features include content removal services to eliminate unwanted or harmful information from the web, proactive monitoring of online mentions to help manage reputation risks, and tools for optimizing search engine results to promote positive content. These features allow you to manage and improve your personal brand's online presence.

Integrations include Google, Facebook, Yelp, Twitter, Instagram, LinkedIn, YouTube, TripAdvisor, Reddit, and Pinterest.

RightResponse AI helps you personalize review responses using AI that reads and interprets each review based on your business facts. You can customize how replies are generated, filter out certain reviews entirely, and keep your messaging aligned with what matters most to your customers. It also lets you analyze competitor reviews, track Google Map rankings, and review sentiment to help you make informed reputation decisions.

Why I Picked RightResponse AI:

I picked RightResponse AI because of how it applies AI to review responses in a highly customized way. Instead of relying on templates, it pulls in business details, staff mentions, and context to generate replies that would sound more natural and relevant to customers reading them. You can also use its drilldown capabilities to analyze sentiment across multiple locations and spot trends you might otherwise miss. For teams managing large review volumes or trying to scale personal engagement, this tool can save significant time while still keeping customer responses meaningful.

Standout Features & Integrations:

Features include phrase-level sentiment analysis to break down reviews into business-specific insights, competitor momentum tracking based on review volume and ratings shifts, and Google Map rank tracking that reveals secondary business categories competitors are targeting. You can customize which reviews receive responses, exclude PHI or sensitive content, and personalize outreach using service dates, names, or photos through the AI-powered review requester (currently listed as "coming soon").

Integrations include WhatsApp, Gmail, Outlook, Google Maps, and additional apps via Zapier.

ReviewFlowz is a reputation management platform designed to help businesses turn customer reviews into growth drivers. It combines monitoring, AI-assisted replies, feedback campaigns, and customizable review widgets so you can showcase social proof where it matters most.

Why I picked ReviewFlowz:

I picked ReviewFlowz because it embeds review management directly into the tools teams already use. You can respond to reviews, set up alerts, and analyze trends—right from Slack. This workflow makes it easy to stay on top of feedback without platform-switching. I also like that you can run campaigns or generate smart links to request reviews triggered by NPS or CSAT scores, giving you multiple ways to gather and act on customer feedback.

Standout features & integrations:

Features include AI-powered review replies, multi-lingual social proof widgets, sentiment and competitor analytics, and an AI assistant (“Lenny”) that surfaces insights from reviews without manual exporting.

Integrations include Google My Business, Yelp, TripAdvisor, Trustpilot, and Slack.

Erase.com is a reputation management service focused on removing negative online content, managing damaging search results, and repairing reputations across industries. Unlike many tools that monitor and respond to reviews, Erase.com actively engages in content removal from platforms like Google, Facebook, Reddit, and news articles to protect your online presence.

Why I picked Erase.com:

I picked Erase.com because it specializes in permanent content removal, which is critical when harmful content can’t just be suppressed—it needs to be eliminated. This makes it stand out from most review management tools that focus only on response strategies. Erase.com also offers customized crisis management solutions and sector-specific services, helping businesses like law firms, healthcare providers, and real estate agencies recover from reputational damage. Their pay-for-success model and strong customer reviews emphasize trust and accountability, which adds confidence to their offering.

Standout features & integrations:

Features include permanent removal of negative search results, personal information from data broker sites, and harmful news articles. Erase.com also provides tailored online reputation management (ORM) strategies and supports crisis management for businesses experiencing viral negative incidents.

Integrations include Glassdoor, Google, Yelp, and other search engines.

AICarma is an AI-powered reputation monitoring tool built to help businesses understand how they’re represented in AI-generated content. Designed specifically for brand teams, marketers, and agencies, it tracks brand visibility in large language models (LLMs) and benchmarks it against competitors to surface new insights and opportunities.

Why I picked AICarma:

I picked AICarma because it focuses on a fast-growing, often-overlooked aspect of modern brand reputation: AI visibility. It tells you how your business is portrayed in AI-powered search engines, chatbots, and smart assistants. You can get brand visibility scores in minutes and see how your positioning stacks up against competitors in real-time. This kind of generative engine optimization is especially valuable for teams trying to maintain message consistency and gain early-mover advantage in AI-first search results.

Standout Features & Integrations:

Features include daily brand visibility scoring across major LLMs, competitive benchmarking, and weekly digest reports sent straight to your inbox. The platform also offers messaging and tone analysis to ensure your brand is showing up the way you intend across AI-generated outputs. You can monitor risks (like off-brand messaging) and opportunities (like favorable mentions) before they impact your customers’ perceptions.

Integrations include Google Sheets, GoHighLevel, Microsoft Excel, HubSpot, Shopify, ChatGPT, Facebook, Instagram, Snapchat, and more.

InMoment is a platform that helps businesses manage and improve their customer experiences through feedback collection, analysis, and action. It serves large organizations that need to monitor customer sentiment across various touchpoints, providing insights to drive business performance.

Why I picked InMoment: 

InMoment offers advanced tools for gathering customer feedback at scale, making it ideal for large enterprises. With features like sentiment analysis and reporting, your team can easily track and analyze customer interactions across different channels. The platform’s ability to handle large volumes of feedback ensures that even the most complex organizations can stay on top of their reputation. Additionally, InMoment’s focus on actionable insights helps your business turn feedback into strategic improvements.

Standout Features & Integrations:

Features include tools for collecting real-time feedback across multiple channels, advanced sentiment analysis to help your team understand customer emotions and in-depth reporting that offers actionable insights. The platform allows you to capture feedback from surveys, social media, and review sites, ensuring your team gets a full view of customer sentiment. You can also set up alerts to respond to negative feedback promptly.

Integrations include Google, Facebook, TripAdvisor, Yelp, Salesforce, Zendesk, Twitter, Instagram, Apple, and Microsoft.

ReviewTrackers is a platform designed to help businesses monitor and manage their online reviews and customer feedback. It is primarily used by businesses that need to gather, analyze, and respond to customer opinions across multiple channels, helping them improve their overall customer experience.

Why I picked ReviewTrackers: 

This tool enables your team to track customer feedback from various review sites in one centralized dashboard. With features like review notifications, you can quickly respond to feedback, helping your business maintain strong customer relationships. The reporting tools allow you to analyze trends in customer sentiment, giving your team insights into areas of improvement. ReviewTrackers’ focus on consolidating and managing feedback makes it a valuable solution for businesses that prioritize customer satisfaction and reputation.

Standout Features & Integrations:

Features include tools for tracking customer reviews across various platforms, real-time notifications so your team can respond quickly, and reporting that helps you analyze trends in customer feedback. These features enable your team to stay on top of customer sentiment and make informed decisions based on feedback.

Integrations include Google, Facebook, Yelp, TripAdvisor, Instagram, Twitter, Shopify, HubSpot, Salesforce, and Mailchimp.

Text Request is a platform designed to help businesses communicate with their customers through text messaging, with a focus on gathering feedback and reviews. It’s mainly used by teams that rely on fast, direct communication to engage with customers and collect reviews more efficiently.

Why I picked Text Request: 

This tool allows you to request reviews via text, making it easy for your team to collect feedback quickly. You can send automated review requests to customers after an interaction, streamlining the process without adding extra steps. With real-time messaging, your team can engage with customers instantly, encouraging immediate feedback. Text Request’s focus on mobile communication makes it a great fit for businesses looking to gather reviews in a more direct and accessible way.

Standout Features & Integrations:

Features include sending automated review requests via text messaging, allowing your team to gather reviews efficiently. You can track responses in real-time, helping you monitor customer feedback instantly. The platform also provides tools to manage and respond to reviews directly from one dashboard, making the process smooth for your team.

Integrations include Google, Facebook, Slack, Mailchimp, QuickBooks, HubSpot, Salesforce, Shopify, Squarespace, and WordPress.

BrightLocal is a local SEO software that offers reputation management features to help businesses maintain a strong online presence. With tools for citation building, local search optimization, and customer review monitoring, it helps companies manage and improve their online reputation.

Why I Picked BrightLocal

One reason I picked BrightLocal is its customer review monitoring feature, which lets you keep track of reviews across multiple platforms. This is crucial for maintaining a positive online reputation, as it allows you to respond promptly to customer feedback. Another useful tool is its citation building feature, which ensures your business information is consistent across various directories. This consistency helps improve your local search visibility, making it easier for potential customers to find you.

BrightLocal also offers local search optimization, which enhances your business’s visibility in local search results. This feature is beneficial for targeting local customers who are more likely to visit your physical location. Additionally, the platform provides location auditing, which analyzes numerous data points to identify areas for improvement. This helps you optimize your local search and citations, giving you a competitive edge in your local market.

Standout Features

Features include rank tracking, which monitors specific keywords in targeted locations to give you insights on your competitive positioning. The report generation tool creates easy-to-understand, white-label reports that showcase the impact of your SEO efforts, making it easier to communicate results with your team or clients. Lastly, listings management streamlines the process of managing citations and listings across multiple locations, saving you time and effort.

Integrations

Integrations include Cloudflare, Google, HubSpot, LinkedIn, Twitter, Vimeo, YouTube, TikTok, Zendesk, and Streamyard.

Podium is a tool designed to help businesses manage customer interactions through messaging, reviews, and feedback collection. It primarily serves small and medium-sized businesses that rely on direct customer communication to build and maintain relationships.

Why I picked Podium: 

This tool allows you to connect with customers via text messaging, which is particularly useful for businesses with a local presence. You can easily collect reviews and respond to them in real-time, making it easy to maintain a good reputation with your customer base. Podium also offers features like web chat and payment processing, giving you multiple ways to engage with customers. Its focus on local businesses helps you meet customers where they are, simplifying how you interact with and support your community.

Standout Features & Integrations:

Features include tools for messaging customers through text, collecting online reviews, and accepting payments directly through the platform. You can also engage with website visitors using live chat and gather customer feedback via surveys. These features make it easy for your team to manage customer relationships in one place.

Integrations include QuickBooks, Google, Facebook, Square, HubSpot, Shopify, Wix, Mailchimp, Salesforce, and Zapier.

Reputation is a platform designed to help businesses manage and improve their customer experience through feedback collection, analysis, and engagement. It is mainly used by companies with multiple locations that need to monitor and respond to customer reviews, surveys, and other forms of feedback across various channels.

Why I picked Reputation: 

This tool helps you manage feedback across multiple locations from one centralized platform, making it easy to monitor your brand’s reputation at scale. It offers features like review management, surveys, and sentiment analysis, so you can understand how customers feel about your business. With customizable dashboards and reporting, your team can track performance by location and identify areas for improvement. Reputation also enables real-time responses to customer feedback, helping you maintain a consistent presence across all locations.

Standout Features & Integrations:

Features include tools for managing customer reviews, analyzing sentiment, and running surveys to gather feedback. You can use reputation score tracking to see how your brand is performing across multiple locations. The platform also offers detailed reporting to help your team monitor trends and make data-driven decisions.

Integrations include Google, Facebook, Apple, TripAdvisor, Yelp, Zillow, Instagram, Salesforce, Amazon, and Cars.com.

Yext is a platform designed to help businesses manage their online presence by controlling how their information appears across search engines and other digital platforms. Its primary users are businesses that need to ensure accurate, up-to-date information across multiple channels to maintain brand consistency and improve visibility.

Why I picked Yext: 

Yext allows you to take control of your business's online listings and ensure that your information is consistent across platforms, which is crucial for improving search engine visibility. With features like real-time updates, you can manage changes to your business's information instantly across multiple directories. Yext also offers analytics that help you track how your listings perform in search, so you can adjust your strategy accordingly. This focus on search optimization makes it a strong choice for businesses looking to boost their online presence.

Standout Features & Integrations:

Features include tools for managing business listings across multiple platforms, real-time updates to ensure your information is always accurate, and analytics to track the performance of your listings in search results. Yext allows your team to control how your business appears across the web, keeping details consistent and accurate. The platform’s insights help you optimize your presence and make informed decisions about your digital strategy.

Integrations include Google, Apple Maps, Facebook, Yelp, Bing, Yahoo, TripAdvisor, Instagram, Amazon Alexa, and Siri.

ReviewInc is a platform designed to help businesses collect, monitor, and manage online reviews. It is particularly useful for companies that operate in multiple regions and need to manage customer feedback in different languages. The software helps businesses stay on top of their online reputation by centralizing review management across various platforms.

Why I picked ReviewInc: 

This tool allows your team to manage reviews in multiple languages, which is especially helpful if your business serves diverse regions. It offers sentiment analysis that works across different languages, making it easier to understand customer feedback from global markets. With tools for review monitoring, alerts, and detailed reporting, your team can stay updated on your brand’s performance worldwide. ReviewInc’s ability to aggregate reviews from a wide range of sources ensures you're always in touch with customer sentiment across regions.

Standout Features & Integrations:

Features include tools for collecting and managing reviews across multiple platforms, sentiment analysis for a better understanding of customer feedback, and the ability to track reviews in multiple languages. You can set up alerts to notify your team when new reviews are posted, helping you stay on top of feedback. Reporting tools provide insights into trends and overall performance, giving you a clear picture of your brand's reputation.

Integrations include Google, Facebook, Yelp, TripAdvisor, Amazon, Healthgrades, Yellow Pages, Trustpilot, Zillow, and Avvo.

Swell is a platform designed to help businesses gather feedback, manage reviews, and communicate with their customers more effectively. Its primary user base includes businesses that rely on direct customer interactions, with a strong focus on healthcare providers. Swell allows teams to collect real-time reviews and engage with clients through a user-friendly messaging system.

Why I picked Swell: 

This tool is particularly well-suited for healthcare professionals, as it makes it easy to collect patient reviews and manage feedback across multiple channels. With features like automated review requests, your team can gather feedback without adding extra tasks to their day-to-day operations. The real-time messaging system allows you to respond quickly, helping you stay connected with patients. Swell’s focus on mobile-first interaction is especially beneficial for healthcare teams managing on-the-go communication with patients.

Standout Features & Integrations:

Features include automated review requests to help you gather feedback effortlessly from clients, real-time messaging to maintain communication with customers, and detailed reporting to track your business's reputation over time. You can also send surveys to clients, allowing your team to capture important insights quickly. The platform is optimized for mobile, making it easy for you to manage interactions on the go.

Integrations include Google, Facebook, QuickBooks, Healthgrades, Zillow, Yelp, Squarespace, Shopify, Slack, and Mailchimp.

GatherUp is a platform designed to help businesses collect, manage, and display customer feedback. Its main users are businesses that rely on customer testimonials to enhance their online reputation and attract new clients. The tool simplifies the process of gathering feedback and using it to build trust with potential customers.

Why I picked GatherUp: 

GatherUp offers features that make it easy for your team to collect testimonials and showcase them effectively. The platform allows you to automate the process of requesting feedback from customers, which saves time and ensures you consistently receive testimonials. With tools for managing reviews and displaying them on your website, your team can highlight positive customer experiences. GatherUp also includes analytics that help you monitor feedback trends and adjust your strategy to improve customer satisfaction.

Standout Features & Integrations:

Features include automated feedback requests that make it easy to collect customer testimonials, tools for displaying reviews on your website to build trust with potential clients, and analytics that help your team track trends in customer feedback. These features allow you to streamline the process of managing and showcasing customer reviews.

Integrations include Google, Facebook, Yelp, TripAdvisor, Mailchimp, Shopify, Squarespace, WordPress, Wix, and HubSpot.

Reputation X is a service dedicated to managing and enhancing your online image. It offers a variety of solutions to ensure that your brand or personal identity is positively represented across the web.

Why I Picked Reputation X

I picked Reputation X because it focuses on removing and suppressing negative search results, which is crucial if you've ever had to deal with unwanted content online. This service helps you present a cleaner and more positive image to anyone searching for your name or brand. Also, Reputation X excels in improving online reviews, which can make a significant difference in how your business is perceived by potential customers. By focusing on enhancing reviews, it helps build trust and credibility with your audience.

Standout Features

Features include reputation marketing, which helps improve brand perception through strategic content promotion and audience engagement. Reputation X also offers organic SEO services to boost the visibility of positive content in search results, making sure the good stuff about you is what people see first. Additionally, the service provides tools for correcting online information and managing Wikipedia pages, ensuring accurate and fair representation of your brand or personal identity.

Integrations

There are no integrations available publicly for Reputation X.

Brandwatch is a reputation management software that helps you understand and engage with your audience. It offers tools designed to give you insights into consumer behavior and manage your brand's reputation effectively.

Why I Picked Brandwatch

I picked Brandwatch because it offers consumer intelligence that helps you understand how customers feel about your brand. This feature allows you to analyze sentiments and trends, giving you the ability to respond proactively to any reputation challenges. Additionally, Brandwatch provides social media management tools that keep you connected with your audience. By monitoring and engaging with social media conversations, you can maintain a positive brand image and address issues as they arise.

Brandwatch also excels in influencer marketing, helping you build partnerships that can enhance your brand's reputation. By identifying and collaborating with the right influencers, you can reach a broader audience and improve your brand’s perception. Furthermore, its media insights feature allows you to track media coverage, offering you a comprehensive view of how your brand is portrayed in the media landscape.

Standout Features

Features include AI-driven insights that provide actionable data to help you make informed decisions about your brand's reputation. The platform also offers real-time monitoring, enabling you to stay updated on any emerging threats to your brand. Additionally, Brandwatch provides tailored solutions that can be customized based on your industry or role, ensuring that you get the most relevant tools for your needs.

Integrations

Integrations include Cision, Consumer Intelligence, Social Media Management, Influencer Marketing, HubSpot, ServiceNow, Dropbox, Bitly, Tipalti, Shopify, Box, and OneDrive.

Doctor Connect is a patient engagement platform that boosts communication between healthcare providers and patients. It offers tools to improve patient satisfaction, retention, and practice efficiency.

Why I Picked Doctor Connect

I picked Doctor Connect as a solid reputation management software due to its automated appointment reminders and AI-driven surveys. These features help you gather valuable patient feedback and ensure timely communication, which is crucial for maintaining a good reputation. The automated surveys provide insights into patient satisfaction, allowing you to address any concerns promptly.

Another reason for choosing Doctor Connect is its digital patient forms and online scheduling system. These features simplify the patient onboarding process and reduce administrative workload. By making it easier for patients to schedule appointments and complete necessary paperwork, you can improve the overall patient experience and satisfaction, which directly impacts your reputation.

Standout Features

Features include customizable appointment reminders that allow you to tailor messages according to patient preferences, enhancing communication efficiency. The platform also offers intelligent scheduling, which helps fill cancellations quickly, ensuring optimal use of your time. Additionally, Doctor Connect's ARIA service provides 24/7 support for scheduling and inquiries, offering constant accessibility to patients and improving their experience.

Integrations

Integrations include Office Practicum, AdvancedMD, Allscripts, Cerner, Epic, MOMS, MOSAIQ, myAvatar, Nextech, and NextGen.