In a world where impersonal interactions are the norm, Stacy has dedicated 25 years to passionately forging authentic connections between people and brands. Her journey, which includes leadership positions at companies like Liveops (BPO), Verizon, Schindler Elevator Corp, Wilton Brands, and AT&T, serves as the foundation for her multifaceted roles as a global keynote speaker, influential author, workshop facilitator, trusted advisor, and the creator of Doing CX Right with a focus on experience management.
