Os 10 melhores softwares de automatização de marketing por email de 2026

Avaliações do melhor software de automatização do marketing por e-mail

1. 

   1

   Omnisend

   Best for dynamic subscriber segmentation and behavioral triggers

   • Free plan + free demo available
   • From $16/month

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Omnisend is an omnichannel marketing automation platform with a focus on e-commerce businesses. It allows users to create and manage personalized email campaigns, SMS messages, push notifications, and more, all from a single platform. 

   Why I picked Omnisend: I chose Omnisend because of its strong customer segmentation capabilities. Since the platform is designed for ecommerce businesses, segmentation options are tailored to include demographics, purchase history, engagement levels, and a variety of filters based on transactional events and purchase patterns. Furthermore, Omnisend offers dynamic segmentation which assigns customers to a lifecycle stage based on behavior triggers. It then collects data into a lifecycle state roadmap so you can make your retention strategies more targeted.

   Omnisend Standout Features and Integrations:

   Features include a drag-and-drop email builder, templates, and personalization options such as dynamic content blocks and personalized product recommendations. These capabilities help deliver tailored content to different customer segments, enhancing engagement and conversion rates.

   Integrations include both pre-built and native connectors like Shopify, Prestashop, WooCommerce, BigCommerce, Facebook Custom Audiences, SMSBump, ReCharge, Google Customer Match, Magento, and more. You can connect to more third-party platforms with Zapier. Omnisend also supports a RESTful API.

   Pros and Cons

   Pros:

   • Multi-channel capabilities
   • Comprehensive reporting and analytics
   • Advanced automation and segmentation options

   Cons:

   • Limited social media integrations
   • Limited CRM functionality
   Learn more about Omnisend:

   • Check out Omnisend on their website
   • Read my in-depth review of Omnisend
2. 

   2

   Klaviyo

   Best for tailored customer journeys

   • Free plan + 30-day free trial + free demo available
   • From $25/month

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Klaviyo brings data-driven email marketing automation into reach for B2C teams who want smarter, personalized customer communication that works across email, SMS, WhatsApp, and other channels. It helps you use your customer behavior and purchase data to tailor campaigns that fit real buyer journeys.

   Why I Picked Klaviyo

   I picked Klaviyo because it lets you build highly tailored automation workflows that respond to real customer behavior rather than just scheduled sends. Its behavior-based triggers and flow editor help your team set up welcome series, abandoned cart journeys, and lifecycle campaigns that pivot based on actions like browsing or purchase history, helping you keep messages relevant without constant oversight. Klaviyo’s advanced segmentation tools also let you slice your audience by detailed criteria so you reach the right people at the right time.

   Klaviyo Key Features

   In addition to its advanced segmentation and AI-driven tools, Klaviyo offers several other features that enhance its email marketing automation capabilities:

   • Omnichannel Marketing: Connect with your audience through SMS, social media, and email, providing a cohesive customer experience.
   • AI Subject Line Generator: Create engaging subject lines with AI assistance to improve open rates and engagement.
   • A/B Testing with AI Selection: Optimize your campaigns by testing different variables and allowing AI to select the most effective option.
   • Dynamic Product Recommendations: Personalize emails with product suggestions based on customer behavior and preferences.

   Klaviyo Integrations

   Integrations include Shopify, Salesforce, WooCommerce, Magento, BigCommerce, Zapier, Stripe, Facebook, Google Ads, and Instagram.

   Pros and Cons

   Pros:

   • Supports omnichannel marketing, including email, SMS, and social media.
   • Provides AI-driven insights for personalized marketing strategies.
   • Offers comprehensive data integration for unified customer profiles.

   Cons:

   • Pricing can escalate quickly as contact lists grow.
   • Some users desire more customization options.
   Learn more about Klaviyo:

   • Check out Klaviyo on their website
3. 

   3

   Flodesk

   Best for visually guided automation creation

   • Free plan + free trial available
   • From $19/user/month (billed annually)

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Flodesk is an intuitive email marketing platform designed for entrepreneurs and small business owners who value aesthetics and functionality. With its visually guided automation creation, you can build workflows that feel simple and intuitive while maintaining strong brand consistency. Its polished templates and user-friendly tools help you craft emails that capture attention and strengthen your brand identity, making it a solid choice for teams that want streamlined yet visually engaging automated communication.

   Why I Picked Flodesk

   I picked Flodesk for its visually guided automation creation, which makes building automated email journeys feel intuitive and design-forward. Its automation tools cover the full subscriber lifecycle—from welcome sequences to abandoned cart follow-ups—ensuring your audience receives timely, relevant messaging. With seamless Canva integration, you can import and customize branded visuals effortlessly, making Flodesk a strong fit for businesses that want automation power without sacrificing creativity.

   Flodesk Key Features

   In addition to visually guided automation creation, Flodesk offers:

   • Customizable Templates: Flodesk provides a range of pre-designed templates that can be tailored to fit your brand's aesthetic, making it easy to create professional-looking emails.
   • Subscriber Segmentation: This feature allows you to organize your audience based on specific criteria, ensuring that your messages are targeted and relevant.
   • Analytics Dashboard: Flodesk's analytics tools provide insights into email performance, helping you track open rates, click-through rates, and subscriber engagement.
   • Opt-in Forms: You can create visually appealing opt-in forms to grow your email list directly from your website or social media platforms.

   Flodesk Integrations

   Integrations include Shopify, Instagram, Canva, Stripe, and Zapier. Flodesk also supports custom integrations through its open API.

   Pros and Cons

   Pros:

   • Intuitive, design-led automation builder
   • Automation feels approachable for non-technical users
   • Strong brand consistency across automated emails

   Cons:

   • Fewer native integrations for full marketing stacks
   • Limited A/B testing for automation optimization
   Learn more about Flodesk:

   • Check out Flodesk on their website
4. 

   4

   Bloomreach

   Best for AI-driven personalization

   • Free demo available
   • From $60,000/year

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   For businesses seeking an email marketing automation solution, Bloomreach offers tools to create and manage automated email campaigns. It helps companies use customer data to personalize messages and build targeted campaigns. Bloomreach also supports real-time data integration, allowing marketing teams to send timely emails and manage campaigns more effectively.

   Why I Picked Bloomreach

   I picked Bloomreach because of its unique ability to leverage AI-driven personalization in email marketing automation. The platform's real-time data integration ensures that your campaigns are always relevant and timely, while the advanced A/B testing capabilities allow you to continuously optimize for better results. Additionally, Bloomreach's drag-and-drop builder simplifies the creation of tailored email campaigns, making it a strong contender for businesses focused on personalized customer interactions.

   Bloomreach Key Features

   In addition to its AI personalization capabilities, Bloomreach offers:

   • Campaign Agents: Automate the creation and optimization of email campaigns, allowing your team to focus on strategy rather than execution.
   • Real-Time Data Integration: Seamlessly integrates with your existing data sources to provide a unified view of customer behavior.
   • User-Friendly Interface: The drag-and-drop email builder enables quick and easy campaign creation without the need for technical expertise.
   • Advanced A/B Testing: Offers robust testing capabilities to help you refine your email strategies and improve engagement rates.

   Bloomreach Integrations

   Integrations include Shopify, Magento, Salesforce Commerce Cloud, BigCommerce, Snowflake, Google BigQuery, Databricks, and other marketing and data platforms.

   Pros and Cons

   Pros:

   • Flexible audience targeting tools improve personalized customer communication
   • Reliable campaign automation helps teams manage complex marketing workflows
   • Centralized zero-party customer data simplifies segmentation, reporting, and CRM syncing

   Cons:

   • Some advanced features feel limited for highly customized marketing workflows
   • Certain features require manual adjustments for deeper campaign optimization
   Learn more about Bloomreach:

   • Check out Bloomreach on their website
   • Read my in-depth review of Bloomreach
5. 

   5

   Sender

   Best for setting up behavioral triggers

   • Free plan + 14-day trial + demo available
   • From $9/month

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   For businesses seeking an accessible and efficient way to enhance their email marketing efforts, Sender offers a compelling solution tailored to small and medium-sized enterprises. This platform is designed to simplify the process of creating, automating, and delivering engaging email campaigns without the complexities or high costs often associated with such tools. By focusing on ease of use and robust functionality, Sender addresses common challenges like audience segmentation and real-time performance tracking, making it an attractive choice for businesses aiming to grow their audience and sales through effective email marketing.

   Why I Picked Sender

   I picked Sender for its exceptional focus on automating email marketing processes, which is crucial for businesses looking to maintain consistent communication with their audience. The platform's unlimited automation capabilities allow you to set up behavioral triggers and premade workflows, ensuring that your emails reach the right people at the right time. Additionally, the drag-and-drop email builder and extensive library of over 1,600 customizable templates make it effortless to create visually appealing and personalized emails. These features not only enhance engagement but also help maintain brand consistency without requiring extensive technical expertise.

   Sender Key Features

   In addition to its automation capabilities, I also found that Sender offers several other valuable features:

   • A/B Testing: This feature allows you to test different versions of your emails to determine which performs best, optimizing your campaigns for better results.
   • Lead Capture Tools: These tools help you grow your subscriber list by capturing leads directly from your website.
   • SMS Marketing: Extend your marketing reach by incorporating SMS campaigns alongside your email efforts, providing a multi-channel approach.
   • Transactional Emails: Ensure timely and relevant communication with customers through automated transactional emails, enhancing the overall user experience.

   Sender Integrations

   Integrations include WordPress, WooCommerce, Magento, PrestaShop, Shopify, API for custom integrations, and Zapier.

   Pros and Cons

   Pros:

   • Drag-and-drop email builder
   • Large template library included
   • Unlimited automation workflows supported

   Cons:

   • Strict anti-spam compliance policies
   • Advanced analytics somewhat limited
   Learn more about Sender:

   • Check out Sender on their website
6. 

   6

   Customer.io

   Best for developer-friendly API integration

   • Free plan + 14-day trial + demo available
   • From $100/month

   Visit Website

   Customer Rating:4.2/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Customer.io is a data-driven email marketing automation platform that combines behavioral segmentation, event-triggered journeys, multi-channel messaging, and a visual campaign builder to reach the right users with the right message.

   Who Is Customer.io Best For?

   Customer.io is a strong fit for mid-size to enterprise SaaS and tech companies with in-house engineering teams who need precise, data-driven control over automated messaging.

   Why I Picked Customer.io

   Customer.io earns its spot on my shortlist because its API architecture is genuinely built for developer teams, not bolted on as an afterthought. I particularly like that it offers three distinct APIs: the Pipelines API for ingesting customer data and events, the Track API for Customer.io-specific operations, and the App API for triggering broadcasts and transactional messages programmatically. On top of that, Customer.io's reporting webhooks push message event data downstream in real time, so my team can pipe delivery and engagement data directly into our own systems without manual exports.

   Customer.io Key Features

   • Visual journey builder: Design multi-step automated campaigns using a drag-and-drop canvas with branching logic and time delays.
   • Behavioral segmentation: Build audience segments using real-time user attributes, actions, and event data.
   • Liquid templating: Personalize email content using Liquid syntax to insert user-specific data into messages.
   • Multi-channel delivery: Send automated messages across email, SMS, push notifications, in-app, and WhatsApp from a single workflow.

   Customer.io Integrations

   Customer.io offers a large integration directory spanning data-in and data-out connections, including Salesforce, HubSpot, Segment, Snowflake, Amplitude, Mixpanel, Twilio, Slack, Google Analytics 4, and Google BigQuery. It also connects with Zapier and provides REST APIs, JavaScript snippets, and mobile SDKs for custom integrations.

   Pros and Cons

   Pros:

   • Liquid templating enables deep email personalization
   • Multichannel messaging from a single canvas
   • Behavior-based workflows trigger on product events

   Cons:

   • Email design builder has limited customization
   • Requires developer support for initial setup
   Learn more about Customer.io:

   • Check out Customer.io on their website
7. 

   7

   Moosend

   Best for automated cart abandonment emails and product recommendations

   • 30-day free trial available
   • Pricing upon request

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Moosend is an email marketing and marketing automation platform designed to assist businesses in creating, managing, and optimizing their email campaigns. Known for its user-friendly interface and drag-and-drop editor, It aims to simplify the email marketing process while providing powerful tools for personalization and engagement, making it suitable for businesses of various sizes.

   Why I picked Moosend: I picked Moosend because it offers a user-friendly interface, making it accessible and easy to use. This is especially beneficial for entrepreneurs with limited resources and technical expertise. Moosend's drag-and-drop email editor simplifies the process of creating appealing email templates, and its affordability is another crucial factor for entrepreneurs. It's a cost-effective solution that fits within the budget constraints of early-stage businesses.

   Moosend Standout Features and Integrations:

   Features include advanced automation capabilities, assisting entrepreneurs with marketing processes, and nurturing leads. Automation features enable personalized customer journeys, helping tailor content and engage audiences. Moosend stood out to me because of their focus on features like cart abandonment emails and product recommendations. These features also make it particularly suitable for ecommerce.

   Integrations include both pre-built and native connectors like WooCommerce, Shopify, Ecwid, Magento, Salesforce, Zoho CRM, HubSpot, Pipedrive, WordPress, Blogger, and more. Moosend also supports a RESTful API.

   Pros and Cons

   Pros:

   • Excellent customer support
   • Drag-and-drop email editor
   • Advanced automation capabilities

   Cons:

   • Limited A/B testing
   • Limited CRM functionality
   Learn more about Moosend:

   • Check out Moosend on their website
   • Read my in-depth review of Moosend
8. 

   8

   EngageBay

   Best automatic contact prioritization

   • Free plan + free demo available
   • From $11.04/user/month (billed annually)

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   EngageBay is an all-in-one marketing automation platform that integrates various tools such as email marketing, CRM, and social media automation. Aimed at small to medium-sized businesses, EngageBay enables users to streamline their marketing efforts through features like email campaigns, lead nurturing, and customer relationship management. With its comprehensive suite of tools, EngageBay facilitates a centralized approach to marketing, helping businesses effectively manage their customer interactions and campaigns in a unified platform.

   Why I picked EngageBay: I picked EngageBay because it is known as an all-in-one email marketing automation software that combines various marketing and CRM functionalities. EngageBay sets itself apart due to its versatility and ability to work well for a variety of different industries, from customer service to enterprise sales.

   EngageBay Standout Features and Integrations:

   Features include contact management, email marketing automation, landing page customization, CRM pipeline management, live chat and helpdesk, social media management, marketing analytics, SMS marketing, web analytics, and more.

   Integrations include both pre-built and native connectors like Gmail, Outlook, Facebook, Twitter, LinkedIn, Instagram, PayPal, Stripe, and more. Connect even more third party platforms with Zapier. EngageBay also supports a RESTful API.

   Pros and Cons

   Pros:

   • CRM functionality
   • Easy-to-use
   • All-in-one solution

   Cons:

   • Language limitations
   • No dedicated mobile app
   Learn more about EngageBay:

   • Check out EngageBay on their website
9. 

   9

   Drip

   Best for automated ecommerce communications

   • 14-day free trial + free demo available
   • From $39/month

   Visit Website

   Customer Rating:4.4/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Drip is a sophisticated email marketing automation platform catering to e-commerce businesses, providing tools for creating personalized customer journeys and automating targeted campaigns. With robust segmentation capabilities and automation workflows, Drip allows users to deliver highly tailored messages to different customer segments. The platform also integrates with e-commerce systems, providing insights into customer behavior and enabling businesses to optimize their marketing strategies based on real-time data.

   Why I picked Drip: I chose Drip because it is recognized as a powerful email marketing automation software for ecommerce businesses. It has a range of features that help ecommerce businesses segment their customer bases, analyze data, and create personalized and dynamic content.

   Drip Standout Features and Integrations:

   Features include advanced segmentation, automation workflows, abandoned cart recovery, product recommendations, analytics and insights, customer support, and a scalable infrastructure.

   Integrations include both pre-built and native connectors like Shopify, WooCommerce, BigCommerce, Salesforce, WordPress, Unbounce, Facebook Custom Audiences, Magento, and more. Connect even more third party platforms with Zapier. Drip also supports a RESTful API.

   Pros and Cons

   Pros:

   • Scalability for growing ecommerce businesses
   • Advanced segmentation and automation capabilities
   • E-commerce-focused features and integrations

   Cons:

   • Steep learning curve for complex automation workflows
   • Limited template customization options
   Learn more about Drip:

   • Check out Drip on their website
   • Read my in-depth review of Drip
10. 

    10

    Zoho Campaigns

    Best email marketing automation software for Zoho users

    • 14-day free trial + free plan + free demo available
    • From $4/month (billed annually)

    Visit Website

    Customer Rating:4.3/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

    

    Zoho Campaigns is an email marketing platform offered by Zoho, providing businesses with tools to create, send, and analyze email campaigns. As part of the broader Zoho ecosystem, it seamlessly integrates with other Zoho applications, offering users a comprehensive suite of tools for marketing, sales, and customer relationship management.

    Why I picked Zoho Campaigns: I selected Zoho Campaigns because many organizations use Zoho’s other platforms, and it’s easier to pick up for existing Zoho users. This means less money and time spent on training if you already use Zoho for its other offerings.

    Zoho Campaigns Standout Features and Integrations:

    Features include personalization, email templates, A/B testing, email analytics, subscriber management, workflow automation, and a user-friendly interface.

    Integrations include Zoho CRM, Zoho Forms, Zoho SalesIQ, Zoho Analytics, Zoho Survey, Zoho Social, Zoho Desk, Zoho Recruit, Zoho Projects, Zoho Creator, and more. Connect even more third party platforms with Zapier. Zoho Campaigns also supports an API.

    Pros and Cons

    Pros:

    • Highly customizable
    • Easy-to-use
    • Native Zoho integration

    Cons:

    • Contact management complexity
    • Email deliverability issues
    Learn more about Zoho Campaigns:

    • Check out Zoho Campaigns on their website