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Als marketingmanager staat u dagelijks voor uitdagingen bij het beheren van klantrelaties, het volgen van leads en het op één lijn brengen van uw team. Software voor klantrelatiebeheer (CRM) kan een uitkomst bieden, maar soms sluit HubSpot niet aan bij uw specifieke behoeften.

Misschien is het te duur, ontbreken bepaalde functies of kan het niet goed worden geïntegreerd met uw bestaande tools. Wat de reden ook is, waarschijnlijk bent u op zoek naar een betrouwbaar alternatief.

Mijn ervaring is dat inzicht in uw unieke uitdagingen essentieel is. Ik heb verschillende CRM-oplossingen getest en beoordeeld om u te helpen de beste keuze te maken. Dit overzicht leidt u langs de beste alternatieven en belicht hun unieke functies, zodat u een weloverwogen beslissing kunt nemen.

Wat is HubSpot?

HubSpot is CRM-software die is ontworpen om bedrijven te helpen bij het beheren van klantrelaties en marketingactiviteiten. Marketingprofessionals, verkoopteams en medewerkers van de klantenservice gebruiken het om de inspanningen van hun teams op elkaar af te stemmen en de productiviteit te verhogen. Functies voor contactbeheer, e-mailmarketing en leadtracking helpen uw team om sterke klantrelaties te onderhouden en groei te stimuleren. In het algemeen biedt HubSpot een gecentraliseerd platform om uw marketing- en verkoopprocessen te stroomlijnen.

Samenvatting van de beste HubSpot-alternatieven

Deze vergelijkingsgrafiek vat de details van de prijsmodellen van mijn belangrijkste HubSpot-alternatieven samen, zodat u de beste optie voor uw budget en zakelijke behoeften kunt vinden.

Why Trust Our Software Reviews

Beoordelingen van de beste HubSpot-alternatieven

Hieronder vindt u mijn uitgebreide samenvattingen van de beste HubSpot-alternatieven die op mijn shortlist staan. In mijn beoordelingen bespreek ik de belangrijkste functies, voor- en nadelen, integraties en ideale gebruiksscenario’s van elke tool, zodat u de beste optie voor u kunt vinden.

Best for ecommerce engagement

  • 14-day free trial + free plan available
  • From $10/month for email only
Visit Website
Customer Rating: 4.9/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

TargetBay is a marketing automation platform specializing in ecommerce engagement. It's designed for online retailers looking to enhance customer interactions and boost sales through targeted marketing campaigns.

Why TargetBay is a good HubSpot alternative: TargetBay focuses on ecommerce engagement, offering tools to drive sales, including personalized recommendations and email campaigns. Its review collection feature helps your team gather customer feedback and build trust. The platform's retargeting capabilities allow you to reach out to potential customers who have shown interest in your products. With a focus on converting visitors into buyers, TargetBay provides a tailored solution for ecommerce businesses.

Standout features and integrations:

Features include dynamic product recommendations to increase sales, email automation for targeted marketing, and review collection to build customer trust. The platform also offers abandoned cart recovery to capture lost sales opportunities.

Integrations include Shopify, WooCommerce, Adobe Commerce, BigCommerce, Meta, Instagram, and more.

Pros and Cons

Pros:

  • Store focused analytics
  • Review capture tools
  • Automated cart recovery

Cons:

  • Limited outbound workflow
  • No general CRM

Best for multichannel automation

  • Free plan + free demo available
  • From $9/month
Visit Website
Customer Rating: 4.6/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Brevo is a CRM platform designed for businesses looking to enhance their marketing and sales through multichannel automation. It's aimed at marketers and SMBs, offering tools to manage customer relationships and automate marketing campaigns.

Why Brevo is a good HubSpot alternative: Brevo excels in multichannel automation, providing tools for email, SMS, and WhatsApp marketing. Its customizable pipelines help your team manage sales processes efficiently. The platform also includes automation features that allow you to set up workflows for various marketing channels. With its focus on multichannel engagement, Brevo offers a complete solution for businesses seeking to expand beyond email marketing.

Standout features and integrations:

Features include customizable forms for lead capture, push notifications to engage customers, and a universal inbox for managing all customer interactions. The platform supports live chat and chatbots to enhance customer service and engagement. Additionally, Brevo's Data Platform integrates data from various sources for advanced analytics.

Integrations include Shopify, WooCommerce, Adobe Commerce, WordPress, PayPal, Stripe, Google Analytics, Facebook Lead Ads, Zapier, Slack, and more.

Pros and Cons

Pros:

  • Unified contact inbox
  • Strong SMS workflows
  • Multichannel messaging

Cons:

  • Basic reporting features
  • Limited deal tracking

Best for small teams

  • Free plan available
  • From $9/user/month (billed annually)
Visit Website
Customer Rating: 4.6/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Freshsales is an AI-powered sales CRM designed for small to medium-sized SMBs. It supports sales teams with lead management, email tracking, and sales automation to enhance productivity.

Why Freshsales is a good HubSpot alternative: Freshsales is tailored for small teams with its easy-to-use interface and efficient sales automation tools. Its automation capabilities help you prioritize leads and optimize repetitive tasks, making your team more productive. The built-in phone system allows for direct calls within the platform, and customizable visual sales pipelines give you a clear view of the sales process.

Standout features and integrations:

Features include AI-driven lead scoring to prioritize potential customers, customizable sales pipelines for better visualization, and built-in phone systems to make calls directly from the CRM.

Integrations include Mailchimp, Zapier, QuickBooks, Slack, HubSpot, Microsoft Outlook Contacts, Shopify, Xero, and more.

Pros and Cons

Pros:

  • Quick team adoption
  • Fast pipeline setup
  • Built-in phone tools

Cons:

  • Forecasting lacks detail
  • Limited workflow branching

Best for AI-driven marketing

  • 14-day free trial
  • Pricing upon request
Visit Website
Customer Rating: 4.4/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

ActiveCampaign is a marketing automation platform designed for businesses looking to enhance their customer engagement and email marketing strategies. It's popular among small to mid-sized businesses (SMB) and marketing teams focused on improving customer interactions and sales processes.

Why ActiveCampaign is a good HubSpot alternative: ActiveCampaign is a HubSpot competitor that offers AI-driven marketing automation tools that set it apart from HubSpot. Its machine learning capabilities help you predict customer behavior and automate personalized messaging. The platform's advanced segmentation and targeting features ensure your campaigns reach the right audience. With its focus on data-driven marketing, ActiveCampaign provides a more tailored approach to customer data and engagement.

Standout features and integrations:

Features include predictive sending to optimize email delivery times, conditional content for personalized messaging, and event tracking to monitor user interactions on your website.

Integrations include Shopify, WordPress, Facebook, Zapier, Salesforce, Slack, Google Analytics, Stripe, and more.

Pros and Cons

Pros:

  • Reliable contact scoring
  • Flexible segmentation rules
  • Predictive campaign timing

Cons:

  • Heavy rule configuration
  • Complex workflow setup

Best for budget-friendly CRM

  • Free plan + free demo available
  • From $11.04/user/month (billed biennially)
Visit Website
Customer Rating: 4.7/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

EngageBay is an all-in-one CRM marketing, sales, and service automation platform designed for small businesses. As a HubSpot CRM alternative, it helps teams manage customer interactions, automate marketing tasks, and support sales processes.

Why EngageBay is a good HubSpot alternative: EngageBay offers a budget-friendly CRM solution with comprehensive marketing and sales tools. Its email marketing features allow you to create and send targeted campaigns efficiently. The CRM includes lead scoring and project management, helping your team prioritize and organize work. Additionally, EngageBay provides a unified platform that combines marketing, sales, and support functions, making it a cost-effective choice for small businesses.

Standout features and integrations:

Features include a drag-and-drop landing page builder for easy design, CRM telephony integration for direct calls, and social suite tools to manage social media interactions.

Integrations include Zapier, Mailchimp, SendGrid, Xero, QuickBooks, Shopify, Stripe, Google Meet, Office 365 Contacts, Twilio, and more.

Pros and Cons

Pros:

  • Built-in ticketing
  • Simple campaign building
  • All-in-one tools

Cons:

  • Weak data visualization
  • Limited advanced automation capabilities

Best for ecommerce marketing

  • 14-day free trial + free demo available
  • From $39/month
Visit Website
Customer Rating: 4.4/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Drip is an email marketing automation platform tailored for ecommerce businesses. It helps retailers and online stores engage customers through personalized email campaigns and automated workflows.

Why Drip is a good HubSpot alternative: Drip is specifically designed for ecommerce marketing, offering tools that cater to online retailers. Its segmentation features allow you to target specific customer groups effectively. The platform's automation workflows help you engage customers at various stages of their buying journey. With detailed tracking and custom reports, Drip provides insights that help optimize your marketing efforts.

Standout features and integrations:

Features include customizable email templates for brand consistency, advanced segmentation to target specific audiences, and detailed analytics for performance tracking.

Integrations include BigCommerce, Facebook Lead Ads, Instagram, Stripe, PayPal, and more.

Pros and Cons

Pros:

  • Ecommerce focused reporting tools
  • Higher-tier segmentation
  • Purchase behavior triggers

Cons:

  • Sales forecasting absent
  • No true CRM core

Best for small business CRM

  • 15-day free trial
  • From $9.99/month (billed annually)
Visit Website
Customer Rating: 4.4/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

BIGContacts is a CRM platform designed for small businesses to manage customer relationships and improve sales productivity. It supports small teams with contact management, email marketing, and task tracking.

Why BIGContacts is a good HubSpot alternative: BIGContacts offers a cost-effective CRM solution tailored for small businesses. Its contact management features help you organize and track customer interactions efficiently. The platform's email marketing capabilities allow you to create targeted campaigns easily. With task management tools, BIGContacts ensures your team stays organized and focused on key activities.

Standout features and integrations:

Features include customizable dashboards to visualize important metrics, automated reminders to keep tasks on track, and email tracking to monitor engagement. The platform also offers sales forecasting tools to predict future sales outcomes.

Integrations include QuickBooks, Outlook, Mailchimp, Constant Contact, and more.

Pros and Cons

Pros:

  • Easy daily use
  • Affordable scaling
  • Simple contact control

Cons:

  • Not enterprise-ready
  • Limited customization layers

Best for email deliverability

  • 14-day free trial available
  • From $15.58/month (billed annually)
Visit Website
Customer Rating: 4.3/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

GetResponse is an email marketing platform designed for businesses looking to enhance their digital marketing efforts. It serves marketers and businesses of all sizes, providing tools for email campaigns, marketing automation, and landing pages.

Why GetResponse is a good HubSpot alternative: GetResponse excels in email deliverability, ensuring your messages reach the intended audience. Its email marketing tools include advanced segmentation and A/B testing, allowing you to optimize campaigns effectively. The platform also offers marketing automation features to streamline workflows and improve engagement. With its focus on enhancing email performance, GetResponse is a reliable HubSpot CRM alternative for those emphasizing email marketing.

Standout features and integrations:

Features include a drag-and-drop email editor for easy design, webinar hosting capabilities for interactive marketing, and conversion sales funnels to guide prospects through the sales process.

Integrations include Shopify, PayPal, WordPress, Salesforce Sync, Facebook, Stripe, Google Analytics, Slack, Adobe Commerce, and more.

Pros and Cons

Pros:

  • Automated workflows
  • Built-in webinar tools
  • Excellent inbox deliverability

Cons:

  • Sales tools minimal
  • Crowded user interface

Best for diverse marketing tools

  • 14-day free trial + free demo available
  • From $20/month
Visit Website
Customer Rating: 4.3/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Mailchimp is a marketing automation platform primarily used by SMBs. It helps users create email marketing campaigns, manage mailing lists, and analyze marketing performance.

Why Mailchimp is a good HubSpot alternative: Mailchimp offers a wide range of marketing tools that go beyond email marketing. Its audience segmentation features allow you to target specific groups effectively. The platform also provides various templates and design tools for creating engaging campaigns. With Mailchimp, you can diversify your marketing efforts with ease.

Standout features and integrations:

Features include a drag-and-drop email builder for easy customization, audience insights to understand customer behavior, and automation tools to send timely emails. The platform also offers social media posting and ad management.

Integrations include Shopify, WooCommerce, WordPress, Stripe, PayPal, Squarespace, Salesforce, Zapier, Google Analytics, and more.

Pros and Cons

Pros:

  • Solid brand controls
  • Fast campaign launching
  • Strong campaign templates

Cons:

  • Sales tracking weak
  • Limited CRM tools

Best for enterprise-level CRM

  • 30-day free trial + free plan available
  • From $25/user/month (billed annually)
Visit Website
Customer Rating: 4.4/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Salesforce is an enterprise-level CRM platform designed for large businesses and corporations. It provides tools for sales, customer service, and marketing to help organizations manage customer relationships and business operations.

Why Salesforce is a good HubSpot alternative: Salesforce is tailored for enterprises needing comprehensive CRM capabilities. Its advanced analytics and reporting features give your team deep insights into customer behavior. The platform's customization options allow you to tailor it to fit your specific business processes. With its scalability, Salesforce is well-suited for growing companies that require a robust CRM solution.

Standout features and integrations:

Features include advanced analytics for in-depth customer insights, customizable dashboards to monitor key metrics, and automation tools to streamline repetitive tasks.

Integrations include Mailchimp, Docusign, LinkedIn Sales Navigator, SurveyMonkey, and more.

Pros and Cons

Pros:

  • Comprehensive admin features
  • Powerful data layering
  • Broad object modeling

Cons:

  • Steep learning curve
  • Overbuilt for SMBs

Andere HubSpot-alternatieven

Hier zijn enkele aanvullende HubSpot-alternatieven die mijn shortlist niet hebben gehaald, maar toch het bekijken waard zijn:

  1. Pipedrive

    For sales pipeline management

  2. Help Scout

    For customer support teams

  3. Ontraport

    For automated business processes

  4. Agile CRM

    For small business solutions

  5. Zoho CRM

    For customizable CRM solutions

  6. DevRev

    For product-led growth teams

  7. Wishpond

    For lead generation campaigns

  8. Freshdesk

    For multichannel support

  9. Zendesk

    For ticketing system integration

  10. Zeta Marketing Platform

    For data-driven marketing

  11. NetHunt CRM

    For Gmail integration

  12. Creatio CRM

    For low-code process automation

How I Evaluate HubSpot Alternatives

I evaluate HubSpot alternatives in two layers: the baseline capabilities a platform must have—like workflow automation and CRM—and the differentiators that make one tool the right fit for your team.

Core Functionality (Table Stakes For This List)

When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 75% to be considered for inclusion.

  • Marketing Automation Workflows: I check whether a platform supports multi-branch workflows with behavior triggers—like re-engagement sequences after a webinar no-show.
  • Email Marketing & Campaigns: Each tool's segmentation, A/B testing, and personalization depth matters. Dynamic content blocks and send-time optimization are key signals.
  • Landing Pages & Forms: I look for native page builders that let your team launch campaign-specific pages without looping in a developer or a separate CMS.
  • CRM & Contact Management: Whether it's a built-in CRM like ActiveCampaign's or a deep native integration like Marketo with Salesforce, I evaluate the marketing-to-sales handoff.
  • Analytics & Campaign Reporting: Beyond open and click rates, I evaluate funnel reporting and attribution. The goal is to know which touchpoints drive the pipeline.
  • Multi-Channel Engagement: I look at what channels the platform supports beyond email—social scheduling, SMS, ad retargeting, or web personalization all factor in.

Once I have a list of tools that meet this criteria, I consider what sets each platform apart.

Differentiating Factors (What Sets Vendors Apart)

Here's how I compare and contrast different vendors:

Standout Features

Revenue attribution is a major differentiator. I look for platforms that trace a closed deal back through specific campaigns and touchpoints—this is what helps marketing directors justify budget. AI-driven personalization also matters, especially tools that optimize send times or generate subject lines from engagement data. For inbound-heavy teams, a built-in CMS with SEO tools can eliminate the need for a separate WordPress setup, saving real cost and complexity.

Beyond Features

Pricing structure is one of the biggest reasons teams look beyond HubSpot, so I evaluate how each platform scales costs as your contact list grows. Migration support also matters—I check whether a vendor offers import tools or services for moving workflows and templates from an existing platform. Integration depth rounds out my evaluation. A tool that connects natively with your CRM, ad platforms, and ecommerce stack (like Salesforce or Shopify) keeps your marketing ops running without duct-taping tools together through workarounds.

Waarom zoeken naar een HubSpot-alternatief?

Hoewel HubSpot een goede keuze is voor CRM-software, zijn er verschillende redenen waarom sommige gebruikers op zoek gaan naar alternatieve oplossingen. Misschien zoekt u een HubSpot-alternatief omdat:

  • U behoefte hebt aan betaalbaardere prijsopties.
  • Uw bedrijf geavanceerde aanpassingsmogelijkheden nodig heeft.
  • U een betere integratie met bestaande tools wilt.
  • Uw team eenvoudigere onboarding voor gebruikers nodig heeft.
  • U op zoek bent naar beter schaalbare oplossingen.
  • U behoefte hebt aan gelokaliseerde ondersteuning en diensten.

Als een van deze punten op u van toepassing is, bent u hier aan het juiste adres. Mijn lijst bevat verschillende CRM-softwareopties die beter geschikt zijn voor teams die met deze uitdagingen van HubSpot te maken hebben en op zoek zijn naar alternatieve oplossingen.

Belangrijkste functies van HubSpot

Hier zijn enkele van de belangrijkste functies van HubSpot, zodat u kunt vergelijken wat alternatieve oplossingen te bieden hebben:

  • Gratis toegang: Biedt onbeperkt gebruik en opslag voor teams tot één miljoen contacten, waardoor het toegankelijk is voor bedrijven van elke omvang.
  • Gebruiksvriendelijke interface: Vereenvoudigt het beheer van contacten, deals en taken, zodat je team gemakkelijk door het platform kan navigeren.
  • Integratie: Centraliseert informatie over verkoop, marketing en klantenservice, waardoor de samenwerking en efficiëntie binnen het team verbeteren.
  • Koppeling van verkoop en marketing: Verbindt verschillende processen tussen platforms en biedt je team een samenhangende workflow.
  • Automatiseringstools: Stroomlijnen taken om de productiviteit te verhogen, tijd te besparen en handmatig werk te verminderen.
  • Chatbots: Maken realtime klantenondersteuning en interactie mogelijk, waardoor de klantervaring verbetert.
  • Rapportage en analyses: Genereert snel rapporten en voorspelt verkopen, zodat je datagestuurde beslissingen kunt nemen.
  • Mobiele app: Biedt onderweg toegang tot CRM-functies, zodat je team overal en altijd op de hoogte blijft.
  • Klantenserviceportaal: Beheert vragen van klanten en serviceproblemen efficiënt, zodat je klanten tevreden blijven.
  • SEO-adviseur: Geeft suggesties om de posities in zoekmachines te verbeteren, zodat je bedrijf online beter zichtbaar wordt.

Wat volgt:

Als je CRM-software aan het onderzoeken bent, kun je gratis contact opnemen met een SoftwareSelect-adviseur voor aanbevelingen.

Je vult een formulier in en hebt een kort gesprek waarin ze ingaan op de specifieke details van je behoeften. Vervolgens ontvang je een shortlist van software om te bekijken. Ze begeleiden je zelfs tijdens het volledige aankoopproces, inclusief prijsonderhandelingen.

Amanda Jacques
By Amanda Jacques