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Posting on social media is so much more than pressing a button or using the right hashtags. Whether you’re a small business or a large-scale enterprise, you don’t want to underestimate the power of a strong social media presence.

Social media management is essential to the optimization of your social media strategy and producing good content for multiple social networks at scale.

Most marketing teams are only beginning to realize the value of social media scheduling tools and how they can help team members to plan, stay on top of content curation, schedule posts at optimal times, and disseminate trending or evergreen content across multiple social media profiles. Essentially, it’s the best all-in-one solution for all of your social media marketing needs.

What is Social Media Scheduling?

Social media scheduling involves planning and organizing your content in advance, so you can publish posts optimally without manual intervention. This approach enables you to maintain a consistent presence across social platforms, ensuring that content reaches the intended audience when engagement is likely to be highest.​

Benefits of Social Media Scheduling

Time Efficiency

Scheduling social media posts in advance is one of the most effective ways to ensure you’re posting consistently without eating too much time. By creating posts in batches and integrating automation to your workflows, you can create a system that works for you. Blocking off time each month to build your social media calendar also gives you more time for brainstorming content ideas.

Consistent Branding

Establishing a regular posting schedule allows you to remain consistent in your content output, and that consistency carries over to your brand. HubSpot does a great job of this by using templates that contribute to consistent imagery and color palettes for content creation across their social media accounts. You can adopt the same strategy using free social media content creation tools like Canva to boost the quality of your visuals and ensure your aesthetic is aligned.

Hubspot's Instagram feed uses consistent imagery and color palettes.

Data-Driven Decisions

I’ve said it before, and I’ll say it again: data is the largest untapped resource in B2B marketing. Data-driven decisions are key to business growth, and social media marketing is one of the most significant sources of customer data.

By analyzing how your audience interacts with your content across social media channels—likes, comments, clicks—you can deepen your understanding of what resonates with them and use that information to curate future content.

You can also use data from social media listening software to decide whether your social media campaigns are resonating with your target audience, and whether high-cost items like that big Influencer campaign are actually worth it. When it comes to giving social media marketing tips for small businesses, data is your key to budget responsibility.

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Social Media Scheduling Tools

The best social media scheduling tools can be a real game-changer, helping you to organize approval workflows and coordinate content marketing across multiple social channels. A few that I recommend include:

Must Have Features

Having led demand gen and content teams across multiple orgs, I’ve come to treat scheduling tools less like publishing software and more like growth infrastructure. The right features make content visible, scalable, measurable, and cross-functional:

  • Cross-posting is a baseline requirement. We schedule content across LinkedIn, Twitter/X, and Instagram, often from a single content calendar, so our messaging stays consistent while flexing by audience segment.
  • Team workflows with role-based access and approval hierarchies are essential for distributed teams. You want clarity, not confusion, when social media posts are queued and ready to go.
  • Content recycling helps us get more value from evergreen assets. 
  • Drag-and-drop interfaces make the editorial process intuitive. We can shift campaigns on the fly and visualize messaging themes inside a dynamic calendar view.
  • Automated bulk scheduling, i.e. uploading dozens of assets for a product launch or awareness push save massive time and reduce friction for creative teams.

Tools that offer these features go beyond scheduling. They allow you to scale campaigns, collaborate seamlessly, and plan social media posts with long-term brand momentum in mind.

Pricing Models and Hidden Costs

I’ve reviewed dozens of social media scheduling tools and one thing is always true: pricing models in this category are rarely apples-to-apples. Understanding what you're really paying for is essential, especially when you're balancing CAC efficiency with content volume goals:

  • Per-seat pricing can be straightforward, but it scales poorly in larger orgs or when multiple departments like brand, growth, customer success need access.
  • Usage-based pricing (e.g., per post, per profile) sometimes feels cost-effective at first, but can spike quickly if you’re running high-frequency campaigns or regional variants.
  • Some tools charge extra for core features like analytics, UTM tracking, or API access. These add-ons can inflate your monthly cost by 25–40% without being obvious on the pricing page.

Smaller businesses may be able to access a free plan. For larger organizations, use demos and free trial periods to compare pricing against your list of essential functionalities and find the right tool for you.

A good rule of thumb: if your social media platform lacks unlimited scheduling, native analytics, or advanced reporting without tiered pricing, you're probably overpaying.

Integration with Existing Systems

The top social media management tools can go beyond posting social media content. Social media integration refers to incorporating your social media channels into every aspect of your marketing campaigns, such as your website, email marketing campaigns and marketing CRM software.

A great example of successful social media integration is how Marketo (part of Adobe) integrated social media management tool Hootsuite with its CRM software to create customer support cases directly from messages received via social media, enabling the customer support team to respond directly and achieving a customer satisfaction rating of 93%.

Best Practices For Social Media Scheduling

Content Calendars

A content calendar or social media calendar streamlines your workflow by consolidating all your ideas and posts in one centralized location. A calendar also enables you to plan and develop content ahead of time, providing a comprehensive overview of your posting schedule.

By taking a proactive approach to your content planning and reviewing content in batches well in advance of its publication date, you minimize the risk of errors and ensure all permissions are in place for publishing. Plus, you can set posts to auto-publish and not have to think about them again until next month!

Headphonesty’s Colin Toh takes two main factors into consideration when creating his social media calendar: “When my audience is most active and if there are any relevant events to tie content into. I create my content calendar three months in advance by following trends and around product drops and review schedules.”

When to Schedule Posts

In order to really boost your brand, you need to do better than just posting on social media whenever you feel like it. Scheduling your new posts ahead ensures consistency across your social media accounts, and allows you to tailor your posting times according to the platform and audience behavior. 

The best time to post varies according to the social media platform:

Social Media PlatformBest Time to Post
InstagramMondays at 9 AM PST
FacebookMondays at 10 AM PST
LinkedInMondays at 1 PM PST
TikTokSundays at 1 PM PST
According to Hootsuite, these are the best times to post to each social media platform.

Measuring The ROI Of Your Social Media Marketing

Calculating ROI

To determine whether your social media campaigns yield a positive or negative ROI, it's essential to measure your overall expenditure. This goes beyond monetary aspects, and may include time, content, social media management tool costs, and ad costs.

Once you’ve added your expenses, social media management platform Sprout Social suggests using the following formula to determine your social media ROI.

Social media ROI = (Earnings – Costs) x 100 / Costs

Your earnings encompass the revenue generated from your marketing efforts, while your costs consist of the previously calculated expenses (hours, content).

To determine the precise ROI for each social network, break down your earnings and costs for each channel. Apply the same formula mentioned above to calculate the per-channel ROI. This helps you identify the most effective social media platforms for your company.

If you need more training on how to calculate ROI or ways to allocate your social media budget, I highly recommend scoping out a social media marketing course. Trust me, you'll be ready for the big budgets with more knowledge!

Social Media Analytics Software Functionality

Social media analytics software helps you measure your social media performance, providing insight into audience activity and engagement.

Here’s a sneak preview of the best social media analytics software for 2023:

  1. Keyhole - Best for real-time tracking and analysis
  2. Brand24 - Best for social listening
  3. Brandwatch - Best for market research
  4. Sprout Social - Best for audience insights
  5. Agorapulse - Best for measuring ROI

Success Stories In SaaS Social Media Scheduling

Hootsuite

When Hootsuite first published its blog post 264 Creative Instagram Captions back in 2016, the piece struggled to gain traction, only generating 5000 clicks through organic traffic. In 2023, they repurposed the blog post into a 10-minute YouTube video that generated 7000 views in the first two months. 

By using social listening tools to gain a deeper understanding of their audience and recycling existing content into social media posts for various social accounts, Hootsuite has grown its blog traffic to 8M organic visitors monthly. 

Marketo

Without a social media presence, businesses miss valuable opportunities to learn about potential customers and address their concerns. Marketo understood the significance of social media in their overall strategy, and In 2012, they used Hootsuite to improve lead quality and maintain 93% customer satisfaction.

Carra Manahan, Marketing Programs Specialist at Marketo explains, “We definitely take advantage of Twitter’s targeting capabilities to reach potential buyers. In the same way that content is mapped, we map our tweets to the appropriate audience.”

Square

While it can be tempting to try to appeal to a wide audience with your social media presence, the results of this approach are generally lukewarm. By focusing on a specific audience and deepening your relationship with them over time, you can ultimately have a larger impact.

Mobile payments processor Square did just that by developing a laser focus on its primary buyers, identifying their key social channels (YouTube and Instagram), and regularly posting visual content like how-to videos and helpful tips for using their product. Square found a way to bring their product to life and engage with their target audience on an entirely new level, building long-term brand loyalty.

The Rise of AI in Social Media Scheduling

According to Salesforce’s 9th edition of the State of Marketing Report, 32% of high-performing marketing teams have fully implemented AI in their workflows and another 43% are experimenting with it. When you start using AI-powered tools in your social scheduling workflow, your process shifts from reactive to predictive. What used to take hours now happens in minutes with far more precision.

AI-powered tools go beyond recommending post times. They learn from audience behavior, historical engagement, and content formats to forecast post performance. For instance, if carousel posts tend to outperform video snippets on LinkedIn for product-led content, the AI suggests prioritizing that format. If click-through rates dip on Tuesdays but spike Thursdays, it flags that in the dashboard.

You can also use AI tools to:

  • Suggest headlines based on top-performing language in our niche.
  • Analyze hashtags and recommend trending but relevant options.
  • Adjust tone or structure in captions to match platform context.

Preparing for AI Driven Discovery

Research from Semrush and Statista predicts that 90 million US adults will use gen AI tools to answer questions and search for results. This has massive implications for B2B marketers. Social content needs to be discoverable by machines and resonant with humans.

For SaaS brands especially, this is the moment to rethink your social calendar. It’s not just about posting more—it’s about posting smarter, anticipating how your content gets found in an AI-powered future. Every line you write is either fuel for discovery or friction in the feed.

Here’s how you can adapt your approach:

  • Create social media posts that double as answers: Each caption should address a question your ICP might actually ask in a sales call or onboarding session.
  • Optimize content for semantic context: This includes writing in natural language, using clarifying examples, and structuring posts like mini-explainers.
  • Use AI tools to reverse-engineer queries: By analyzing search intent, you can design posts that are more likely to surface in conversational search interfaces like ChatGPT results or Bing’s AI summaries.

The Future of Social Is Scheduled

If you want to join the ranks of some of the most successful SaaS companies, social media scheduling and optimization can help you get there.

First, consider adopting a social media scheduling tool with features that align with your business goals. Then, get to work creating a social media calendar, and be sure to schedule posts well in advance. 

Track the performance metrics of your social media content to gain a deeper understanding of your target audience and guide future decision-making.

Want to get even more value out of your social media presence? Check out our guide to reaping the benefits of social media management in SaaS.

While you’re at it, go ahead and subscribe to The CMO newsletter to get access to content that’s designed to help you build a better marketing machine.

Anya Leibovitch

Anya Leibovitch is a content marketing strategist and writer. She has worked with brands and agencies such as GSoft, Divisional, and The Green Organic Dutchman to create story-led brand content and thought leadership articles.