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In qualità di responsabile marketing, ti trovi ogni giorno ad affrontare sfide nella gestione delle relazioni con i clienti, nel monitoraggio dei lead e nell’allineamento del tuo team. Un software di customer relationship management (CRM) può essere un vero salvavita, ma a volte HubSpot non soddisfa esigenze specifiche.

Forse è troppo costoso, manca di alcune funzionalità oppure non si integra bene con i tuoi strumenti attuali. Qualunque sia il motivo, è probabile che tu stia cercando una valida alternativa.

Dalla mia esperienza, comprendere le tue sfide uniche è fondamentale. Ho testato e recensito diverse soluzioni CRM per aiutarti a trovare quella più adatta. Questo elenco ti guiderà tra le principali alternative, evidenziando le loro funzionalità distintive così da consentirti una scelta consapevole.

Cos'è HubSpot?

HubSpot è un software CRM pensato per aiutare le aziende a gestire le relazioni con i clienti e le attività di marketing. Professionisti del marketing, team di vendita e addetti al servizio clienti lo utilizzano per allineare i processi e aumentare la produttività. Le funzionalità di gestione dei contatti, email marketing e monitoraggio dei lead supportano il tuo team nel mantenere solide relazioni con i clienti e favorire la crescita. Nel complesso, HubSpot offre una piattaforma centralizzata per ottimizzare i tuoi processi di marketing e vendita.

Riepilogo delle migliori alternative a HubSpot

Questa tabella comparativa riassume i dettagli dei modelli di prezzo delle mie migliori alternative a HubSpot per aiutarti a trovare quella più adatta al tuo budget e alle esigenze del tuo business.

Perché Fidarti delle Nostre Recensioni Software

Recensioni delle migliori alternative a HubSpot

Di seguito trovi i miei riassunti dettagliati delle migliori alternative a HubSpot che sono entrate nella mia selezione. Le mie recensioni ti offrono uno sguardo approfondito alle funzionalità principali, ai pro e contro, alle integrazioni e ai casi d’uso ideali di ciascun tool così da aiutarti a trovare quello giusto per te.

Best for ecommerce engagement

  • 14-day free trial + free plan available
  • From $10/month for email only
Visit Website
Customer Rating: 4.9/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

TargetBay is a marketing automation platform specializing in ecommerce engagement. It's designed for online retailers looking to enhance customer interactions and boost sales through targeted marketing campaigns.

Why TargetBay is a good HubSpot alternative: TargetBay focuses on ecommerce engagement, offering tools to drive sales, including personalized recommendations and email campaigns. Its review collection feature helps your team gather customer feedback and build trust. The platform's retargeting capabilities allow you to reach out to potential customers who have shown interest in your products. With a focus on converting visitors into buyers, TargetBay provides a tailored solution for ecommerce businesses.

Standout features and integrations:

Features include dynamic product recommendations to increase sales, email automation for targeted marketing, and review collection to build customer trust. The platform also offers abandoned cart recovery to capture lost sales opportunities.

Integrations include Shopify, WooCommerce, Adobe Commerce, BigCommerce, Meta, Instagram, and more.

Pros and Cons

Pros:

  • Store focused analytics
  • Review capture tools
  • Automated cart recovery

Cons:

  • Limited outbound workflow
  • No general CRM

Best for multichannel automation

  • Free plan + free demo available
  • From $9/month
Visit Website
Customer Rating: 4.6/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Brevo is a CRM platform designed for businesses looking to enhance their marketing and sales through multichannel automation. It's aimed at marketers and SMBs, offering tools to manage customer relationships and automate marketing campaigns.

Why Brevo is a good HubSpot alternative: Brevo excels in multichannel automation, providing tools for email, SMS, and WhatsApp marketing. Its customizable pipelines help your team manage sales processes efficiently. The platform also includes automation features that allow you to set up workflows for various marketing channels. With its focus on multichannel engagement, Brevo offers a complete solution for businesses seeking to expand beyond email marketing.

Standout features and integrations:

Features include customizable forms for lead capture, push notifications to engage customers, and a universal inbox for managing all customer interactions. The platform supports live chat and chatbots to enhance customer service and engagement. Additionally, Brevo's Data Platform integrates data from various sources for advanced analytics.

Integrations include Shopify, WooCommerce, Adobe Commerce, WordPress, PayPal, Stripe, Google Analytics, Facebook Lead Ads, Zapier, Slack, and more.

Pros and Cons

Pros:

  • Unified contact inbox
  • Strong SMS workflows
  • Multichannel messaging

Cons:

  • Basic reporting features
  • Limited deal tracking

Best for small teams

  • Free plan available
  • From $9/user/month (billed annually)
Visit Website
Customer Rating: 4.6/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Freshsales is an AI-powered sales CRM designed for small to medium-sized SMBs. It supports sales teams with lead management, email tracking, and sales automation to enhance productivity.

Why Freshsales is a good HubSpot alternative: Freshsales is tailored for small teams with its easy-to-use interface and efficient sales automation tools. Its automation capabilities help you prioritize leads and optimize repetitive tasks, making your team more productive. The built-in phone system allows for direct calls within the platform, and customizable visual sales pipelines give you a clear view of the sales process.

Standout features and integrations:

Features include AI-driven lead scoring to prioritize potential customers, customizable sales pipelines for better visualization, and built-in phone systems to make calls directly from the CRM.

Integrations include Mailchimp, Zapier, QuickBooks, Slack, HubSpot, Microsoft Outlook Contacts, Shopify, Xero, and more.

Pros and Cons

Pros:

  • Quick team adoption
  • Fast pipeline setup
  • Built-in phone tools

Cons:

  • Forecasting lacks detail
  • Limited workflow branching

Best for AI-driven marketing

  • 14-day free trial
  • Pricing upon request
Visit Website
Customer Rating: 4.4/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

ActiveCampaign is a marketing automation platform designed for businesses looking to enhance their customer engagement and email marketing strategies. It's popular among small to mid-sized businesses (SMB) and marketing teams focused on improving customer interactions and sales processes.

Why ActiveCampaign is a good HubSpot alternative: ActiveCampaign is a HubSpot competitor that offers AI-driven marketing automation tools that set it apart from HubSpot. Its machine learning capabilities help you predict customer behavior and automate personalized messaging. The platform's advanced segmentation and targeting features ensure your campaigns reach the right audience. With its focus on data-driven marketing, ActiveCampaign provides a more tailored approach to customer data and engagement.

Standout features and integrations:

Features include predictive sending to optimize email delivery times, conditional content for personalized messaging, and event tracking to monitor user interactions on your website.

Integrations include Shopify, WordPress, Facebook, Zapier, Salesforce, Slack, Google Analytics, Stripe, and more.

Pros and Cons

Pros:

  • Reliable contact scoring
  • Flexible segmentation rules
  • Predictive campaign timing

Cons:

  • Heavy rule configuration
  • Complex workflow setup

Best for budget-friendly CRM

  • Free plan + free demo available
  • From $11.04/user/month (billed biennially)
Visit Website
Customer Rating: 4.7/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

EngageBay is an all-in-one CRM marketing, sales, and service automation platform designed for small businesses. As a HubSpot CRM alternative, it helps teams manage customer interactions, automate marketing tasks, and support sales processes.

Why EngageBay is a good HubSpot alternative: EngageBay offers a budget-friendly CRM solution with comprehensive marketing and sales tools. Its email marketing features allow you to create and send targeted campaigns efficiently. The CRM includes lead scoring and project management, helping your team prioritize and organize work. Additionally, EngageBay provides a unified platform that combines marketing, sales, and support functions, making it a cost-effective choice for small businesses.

Standout features and integrations:

Features include a drag-and-drop landing page builder for easy design, CRM telephony integration for direct calls, and social suite tools to manage social media interactions.

Integrations include Zapier, Mailchimp, SendGrid, Xero, QuickBooks, Shopify, Stripe, Google Meet, Office 365 Contacts, Twilio, and more.

Pros and Cons

Pros:

  • Built-in ticketing
  • Simple campaign building
  • All-in-one tools

Cons:

  • Weak data visualization
  • Limited advanced automation capabilities

Best for ecommerce marketing

  • 14-day free trial + free demo available
  • From $39/month
Visit Website
Customer Rating: 4.4/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Drip is an email marketing automation platform tailored for ecommerce businesses. It helps retailers and online stores engage customers through personalized email campaigns and automated workflows.

Why Drip is a good HubSpot alternative: Drip is specifically designed for ecommerce marketing, offering tools that cater to online retailers. Its segmentation features allow you to target specific customer groups effectively. The platform's automation workflows help you engage customers at various stages of their buying journey. With detailed tracking and custom reports, Drip provides insights that help optimize your marketing efforts.

Standout features and integrations:

Features include customizable email templates for brand consistency, advanced segmentation to target specific audiences, and detailed analytics for performance tracking.

Integrations include BigCommerce, Facebook Lead Ads, Instagram, Stripe, PayPal, and more.

Pros and Cons

Pros:

  • Ecommerce focused reporting tools
  • Higher-tier segmentation
  • Purchase behavior triggers

Cons:

  • Sales forecasting absent
  • No true CRM core

Best for small business CRM

  • 15-day free trial
  • From $9.99/month (billed annually)
Visit Website
Customer Rating: 4.4/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

BIGContacts is a CRM platform designed for small businesses to manage customer relationships and improve sales productivity. It supports small teams with contact management, email marketing, and task tracking.

Why BIGContacts is a good HubSpot alternative: BIGContacts offers a cost-effective CRM solution tailored for small businesses. Its contact management features help you organize and track customer interactions efficiently. The platform's email marketing capabilities allow you to create targeted campaigns easily. With task management tools, BIGContacts ensures your team stays organized and focused on key activities.

Standout features and integrations:

Features include customizable dashboards to visualize important metrics, automated reminders to keep tasks on track, and email tracking to monitor engagement. The platform also offers sales forecasting tools to predict future sales outcomes.

Integrations include QuickBooks, Outlook, Mailchimp, Constant Contact, and more.

Pros and Cons

Pros:

  • Easy daily use
  • Affordable scaling
  • Simple contact control

Cons:

  • Not enterprise-ready
  • Limited customization layers

Best for email deliverability

  • 14-day free trial available
  • From $15.58/month (billed annually)
Visit Website
Customer Rating: 4.3/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

GetResponse is an email marketing platform designed for businesses looking to enhance their digital marketing efforts. It serves marketers and businesses of all sizes, providing tools for email campaigns, marketing automation, and landing pages.

Why GetResponse is a good HubSpot alternative: GetResponse excels in email deliverability, ensuring your messages reach the intended audience. Its email marketing tools include advanced segmentation and A/B testing, allowing you to optimize campaigns effectively. The platform also offers marketing automation features to streamline workflows and improve engagement. With its focus on enhancing email performance, GetResponse is a reliable HubSpot CRM alternative for those emphasizing email marketing.

Standout features and integrations:

Features include a drag-and-drop email editor for easy design, webinar hosting capabilities for interactive marketing, and conversion sales funnels to guide prospects through the sales process.

Integrations include Shopify, PayPal, WordPress, Salesforce Sync, Facebook, Stripe, Google Analytics, Slack, Adobe Commerce, and more.

Pros and Cons

Pros:

  • Automated workflows
  • Built-in webinar tools
  • Excellent inbox deliverability

Cons:

  • Sales tools minimal
  • Crowded user interface

Best for diverse marketing tools

  • 14-day free trial + free demo available
  • From $20/month
Visit Website
Customer Rating: 4.3/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Mailchimp is a marketing automation platform primarily used by SMBs. It helps users create email marketing campaigns, manage mailing lists, and analyze marketing performance.

Why Mailchimp is a good HubSpot alternative: Mailchimp offers a wide range of marketing tools that go beyond email marketing. Its audience segmentation features allow you to target specific groups effectively. The platform also provides various templates and design tools for creating engaging campaigns. With Mailchimp, you can diversify your marketing efforts with ease.

Standout features and integrations:

Features include a drag-and-drop email builder for easy customization, audience insights to understand customer behavior, and automation tools to send timely emails. The platform also offers social media posting and ad management.

Integrations include Shopify, WooCommerce, WordPress, Stripe, PayPal, Squarespace, Salesforce, Zapier, Google Analytics, and more.

Pros and Cons

Pros:

  • Solid brand controls
  • Fast campaign launching
  • Strong campaign templates

Cons:

  • Sales tracking weak
  • Limited CRM tools

Best for enterprise-level CRM

  • 30-day free trial + free plan available
  • From $25/user/month (billed annually)
Visit Website
Customer Rating: 4.4/5
This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

Salesforce is an enterprise-level CRM platform designed for large businesses and corporations. It provides tools for sales, customer service, and marketing to help organizations manage customer relationships and business operations.

Why Salesforce is a good HubSpot alternative: Salesforce is tailored for enterprises needing comprehensive CRM capabilities. Its advanced analytics and reporting features give your team deep insights into customer behavior. The platform's customization options allow you to tailor it to fit your specific business processes. With its scalability, Salesforce is well-suited for growing companies that require a robust CRM solution.

Standout features and integrations:

Features include advanced analytics for in-depth customer insights, customizable dashboards to monitor key metrics, and automation tools to streamline repetitive tasks.

Integrations include Mailchimp, Docusign, LinkedIn Sales Navigator, SurveyMonkey, and more.

Pros and Cons

Pros:

  • Comprehensive admin features
  • Powerful data layering
  • Broad object modeling

Cons:

  • Steep learning curve
  • Overbuilt for SMBs

Altre alternative a HubSpot

Ecco alcune altre alternative a HubSpot che non sono rientrate nella mia selezione principale, ma che vale comunque la pena considerare:

  1. Pipedrive

    For sales pipeline management

  2. Help Scout

    For customer support teams

  3. Ontraport

    For automated business processes

  4. Agile CRM

    For small business solutions

  5. Zoho CRM

    For customizable CRM solutions

  6. DevRev

    For product-led growth teams

  7. Wishpond

    For lead generation campaigns

  8. Freshdesk

    For multichannel support

  9. Zendesk

    For ticketing system integration

  10. Zeta Marketing Platform

    For data-driven marketing

  11. NetHunt CRM

    For Gmail integration

  12. Creatio CRM

    For low-code process automation

How I Evaluate HubSpot Alternatives

I evaluate HubSpot alternatives in two layers: the baseline capabilities a platform must have—like workflow automation and CRM—and the differentiators that make one tool the right fit for your team.

Core Functionality (Table Stakes For This List)

When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 75% to be considered for inclusion.

  • Marketing Automation Workflows: I check whether a platform supports multi-branch workflows with behavior triggers—like re-engagement sequences after a webinar no-show.
  • Email Marketing & Campaigns: Each tool's segmentation, A/B testing, and personalization depth matters. Dynamic content blocks and send-time optimization are key signals.
  • Landing Pages & Forms: I look for native page builders that let your team launch campaign-specific pages without looping in a developer or a separate CMS.
  • CRM & Contact Management: Whether it's a built-in CRM like ActiveCampaign's or a deep native integration like Marketo with Salesforce, I evaluate the marketing-to-sales handoff.
  • Analytics & Campaign Reporting: Beyond open and click rates, I evaluate funnel reporting and attribution. The goal is to know which touchpoints drive the pipeline.
  • Multi-Channel Engagement: I look at what channels the platform supports beyond email—social scheduling, SMS, ad retargeting, or web personalization all factor in.

Once I have a list of tools that meet this criteria, I consider what sets each platform apart.

Differentiating Factors (What Sets Vendors Apart)

Here's how I compare and contrast different vendors:

Standout Features

Revenue attribution is a major differentiator. I look for platforms that trace a closed deal back through specific campaigns and touchpoints—this is what helps marketing directors justify budget. AI-driven personalization also matters, especially tools that optimize send times or generate subject lines from engagement data. For inbound-heavy teams, a built-in CMS with SEO tools can eliminate the need for a separate WordPress setup, saving real cost and complexity.

Beyond Features

Pricing structure is one of the biggest reasons teams look beyond HubSpot, so I evaluate how each platform scales costs as your contact list grows. Migration support also matters—I check whether a vendor offers import tools or services for moving workflows and templates from an existing platform. Integration depth rounds out my evaluation. A tool that connects natively with your CRM, ad platforms, and ecommerce stack (like Salesforce or Shopify) keeps your marketing ops running without duct-taping tools together through workarounds.

Perché cercare un’alternativa a HubSpot?

Sebbene HubSpot sia una buona scelta come software CRM, ci sono diversi motivi per cui alcuni utenti cercano soluzioni alternative. Potresti voler trovare un’alternativa a HubSpot perché:

  • Hai bisogno di opzioni di prezzo più accessibili.
  • La tua attività richiede personalizzazioni avanzate.
  • Vuoi una migliore integrazione con gli strumenti già in uso.
  • Il tuo team ha bisogno di una formazione utenti più semplice.
  • Cerchi soluzioni più scalabili.
  • Hai bisogno di supporto e servizi localizzati.

Se ti riconosci in una o più di queste esigenze, sei nel posto giusto. La mia lista include diverse soluzioni CRM più adatte alle squadre che affrontano queste difficoltà con HubSpot e cercano alternative valide.

Funzionalità principali di HubSpot

Ecco alcune delle funzionalità principali di HubSpot, utili per confrontare e mettere in relazione le alternative disponibili:

  • Accesso gratuito: Offre uso illimitato per il team e spazio di archiviazione fino a un milione di contatti, rendendolo accessibile ad aziende di tutte le dimensioni.
  • Interfaccia intuitiva: Semplifica la gestione di contatti, trattative e attività, permettendo al tuo team di muoversi facilmente all'interno della piattaforma.
  • Integrazione: Centralizza le informazioni di vendita, marketing e assistenza clienti, migliorando la collaborazione e l'efficienza del team.
  • Collegamento tra vendite e marketing: Connette vari processi tra piattaforme, offrendo un flusso di lavoro coeso per il tuo team.
  • Strumenti di automazione: Automatizza le attività per aumentare la produttività, risparmiando tempo e riducendo le operazioni manuali.
  • Chatbot: Favoriscono il supporto cliente in tempo reale e l'interazione, migliorando l'esperienza clienti.
  • Report e analisi: Genera report rapidi e previsioni di vendita, aiutandoti a prendere decisioni basate sui dati.
  • App mobile: Consente di accedere alle funzionalità CRM in mobilità, assicurando che il team sia sempre aggiornato, ovunque e in qualsiasi momento.
  • Portale di assistenza clienti: Gestisce in modo efficiente le richieste e i problemi dei clienti, garantendo la loro soddisfazione.
  • Consulente SEO: Fornisce suggerimenti per migliorare il posizionamento nei motori di ricerca, aiutando la tua azienda a ottenere visibilità online.

Cosa succede ora:

Se stai valutando un software CRM, collegati gratuitamente con un consulente SoftwareSelect per consigli personalizzati.

Compila un modulo e fai una breve chiacchierata in cui approfondiranno le tue esigenze specifiche. Riceverai così una selezione di software da visionare. Ti supporteranno anche durante tutto il processo di acquisto, inclusa la negoziazione del prezzo.

Amanda Jacques
By Amanda Jacques