27 Best Digital Marketing Software: Reviewed and Compared In 2023

Salesforce CRM is a powerful digital marketing and sales software that supports the entire customer journey, from initial contact to a successful purchase. At its core, the software is a cloud-based software solution that helps businesses manage their customer relationships for discovery to conversion.

Why I Picked Salesforce CRM: Salesforce CRM helps companies automate lead generation, sales tracking, customer service management, and analytics reporting. Users can create product details and track which are performing best, based on item category, period, buyer, or other data, and construct a report with actionable insights.

Marketing teams can collect data from multiple sources, such as click-throughs, website visits, or social media interactions, and centralize it for easy access by relevant employees or departments. Sales representatives can use the system to track leads or follow up on potential customers.

Salesforce CRM Standout Features & Integrations

Features include lead management, contact management, sales opportunity management, workflow automation, email integration, reports and dashboards, mobile accessibility, customizable home screen, file sync and share, sales forecasting, territory management, account and contact management, opportunity tracking, task and event tracking, collaboration tools, analytics, customer service and support, marketing automation, appexchange ecosystem, ai-powered insights.

Integrations include Google Workspace, Slack, Quickbooks, MailChimp, LinkedIn, Docusign, JIRA, HelloSign, Code Science, Active Campaign, and Dropbox.

HubSpot Marketing is a comprehensive marketing software that helps businesses grow their online presence through inbound marketing. HubSpot Marketing offers advanced tools for customer segmentation and personalization to maximize each campaign's effectiveness.

Why I Picked HubSpot Marketing: HubSpot Marketing gives businesses the ability to manage their entire customer journey from start to finish. The software includes features like SEO optimization, content creation, email marketing automation, social media management, and A/B testing capabilities.

You can create engaging forms that capture leads with ease with its form builder tool. The software includes a lead-scoring feature that helps businesses prioritize the most valuable leads in their database. It also allows users to automate certain processes such as follow-up emails so they don't have to manually send out messages every time someone visits their website or fills out a form on their landing page.

HubSpot Marketing Standout Features & Integrations

Features include email marketing, inbound marketing, social media management, marketing automation, SEO tools, content management system (CMS), landing pages, lead management, analytics and reporting, blog and content creation tools, call-to-action (CTA) builder, ad tracking and management, Salesforce integration, customer relationship management (CRM), and A/B testing.

Integrations include popular eCommerce platforms like BigCommerce, Magento, Shopify, Stripe, and WooCommerce, as well as with CRM platforms like Salesforce and Microsoft Dynamics CRM.

Campaigner is an email marketing platform that helps businesses create, send, track, and analyze their email campaigns. You can set up automated sequences based on customer behavior or create time-based triggers that will send out emails at predetermined intervals. This helps ensure that your messages always reach the right audience at the right time. 

Why I Picked Campaigner: Campaigner has a drag-and-drop email builder that allows users to quickly create high-quality email campaigns with ease. The builder offers several different template options so that brands can customize the look and feel of their emails. Users can also add images, videos, and other content to make their emails stand out from the competition.

Campaigner allows users to easily segment customers based on demographics such as age or location and target them with tailored campaigns that are sure to resonate with them. It also has a built-in CRM which helps companies keep track of customer interactions for a better understanding of customer behaviors and preferences.

Campaigner Standout Features & Integrations

Features include email automation, advanced segmentation, dynamic content, A/B split testing, detailed reporting and analytics, integrations with various platforms, responsive email design, social media integration, 24/7 customer support, list management, transactional email capabilities, landing page creation, and GDPR compliance tools.

Integrations include Shopify, Magento, Adobe Analytics, Surveytown, and Google Analytics. More can be unlocked through Zapier but this requires an account and may incur additional charges. 

Textedly is a text message marketing platform that allows businesses to send bulk SMS messages to their customers. It's designed to help businesses communicate with their audience more effectively, whether it's for promotions, updates, or reminders. The platform is easy to use and offers a variety of features to help you create and manage your text message campaigns.

Why I Picked Textedly: Textedly makes it easy to get started with SMS marketing and provides all the tools you need to create successful campaigns. You can easily import your contacts, create custom groups, and schedule messages to be sent at specific times. Textedly provides businesses with the capability to create personalized text message marketing campaigns that target specific customer lists.

With features like merge tags, businesses can dynamically insert customer-specific information, such as names or purchase history, into their messages, creating a personalized touch. Textedly offers scheduling options, enabling businesses to send messages at optimal times throughout the day, like lunch hour, after work, or on weekend.

Textedly Standout Features & Integrations

Key features include mass texting, scheduled messages, auto-reply, two-way messaging, text-to-join keywords, MMS messaging, link shortening and tracking, detailed analytics and reporting, unlimited subscribers, customizable templates, segmentation and targeting, mobile coupons, drip campaigns, and compliance management.

Integrations include Slack, Salesforce, Hubspot, Intercom, Pipedrive, Shopify, Mailchimp, Facebook Lead Ads, Google Sheets, Google Docs, Google Calendar, WordPress, Zoho CRM, Helpscout, Twitter, and others. You can unlock further integrations using Zapier, but that requires a separate subscription and may incur additional costs.

Canva is a user-friendly graphic design platform that empowers individuals and businesses to create professional-quality designs with ease, even without prior design experience. Canva offers a vast array of customizable templates for various purposes such as social media posts, presentations, posters, and flyers.

Why I Picked Canva: Canva stands out as a powerhouse tool for marketers due to its user-friendly interface, extensive template library, and versatile design capabilities. Marketers appreciate Canva for its simplicity, allowing them to create stunning visuals and marketing collateral without the need for graphic design expertise.

Canva offers collaborative features, enabling marketing teams to work together on projects in real-time, streamlining the design process and ensuring consistent branding across all materials. With its affordable pricing plans and the ability to create eye-catching visuals for any marketing campaign, Canva has become an indispensable tool for modern digital marketers.

Canva Standout Features & Integrations

Key features include drag-and-drop design tool, vast library of templates, photo editing capabilities, custom font uploads, collaboration and team sharing options, brand kit for consistent branding, print product ordering, social media graphic creation, video editing tools, content planner, animation maker, free and premium design elements, integration with various apps and platforms, cloud storage, and interactive presentations.

Integrations include 150+ third-party applications, such as Brandfolder, Dropbox, Edgar, Flickr, HubSpot, Later, Mojo AI, Moovely, OneDrive, Pinterest, Slack, Shopify Sync, and others. Additionally, you can use its API and webhooks to create custom integrations.

Google Analytics is a powerful web analytics service offered by Google that allows website owners and marketers to track and analyze their website traffic and user behavior. By adding a small piece of code to their website, users can gather valuable insights into how visitors interact with their site, including data on visitor demographics, popular pages, and referral sources.

Why I Picked Google Analytics: Marketing teams can utilize Google Analytics to track and analyze various metrics such as website traffic, visitor demographics, popular pages, bounce rates, and conversion paths. By understanding how users interact with their website, marketers can improve user experience and tailor content to specific audience segments.

Google Analytics also allows for A/B testing, enabling marketers to experiment with different strategies and determine which ones yield the best results. While many analytics tools offer standard reports, Google Analytics empowers users to create tailored reports and combine various metrics and dimensions, allowing marketers to visualize data in ways that are specifically relevant to their goals.

Google Analytics Standout Features & Integrations

Key features include real-time analytics, audience insights, traffic and behavior reports, conversion tracking, custom reports and dashboards, segmentation, acquisition and channel reporting, flow visualization, user and event tracking, integration with google ads and other google services, multi-platform tracking, custom dimensions and metrics, ecommerce reporting, site speed analysis, and mobile app analytics.

Integrations include Shopify, WordPress, Facebook, Zendesk, and Marketo, plus others, as well as additional Google solutions like Google Ads, Google Cloud, Google Play, and Google Ad Manager.

Drip is an ecommerce-centric digital marketing software solution with multichannel campaign management, abandoned cart touchpoints, and post-purchase campaign templates. Drip can handle both email and SMS marketing and charge you based on the number of contacts in your system and the number of messages you send monthly.

Why I Picked Drip: Drip stands out as a powerful digital marketing software with its emphasis on automation, segmentation, and advanced product marketing capabilities.The platform provides a visual workflow builder that enables users to easily set up automated sequences based on customer actions, such as abandoned cart reminders, post-purchase follow-ups, and personalized drip campaigns.

Drip has advanced customer segmentation capabilities, which allows businesses to create highly targeted audience segments based on various criteria, including behavior, purchase history, and demographics. This level of segmentation enables businesses to deliver personalized and relevant content to specific customer groups, improving the effectiveness of their marketing campaigns.

Drip Standout Features & Integrations

Features include email automation, multi-channel marketing, segmentation, personalized content, behavior-based automation, visual workflow builder, detailed analytics and reporting, integration with e-commerce platforms, custom conversion tracking, lead scoring, sms notifications, third-party integrations, A/B testing, email campaigns, one-off emails, and dynamic content.

Integrations include over 100 digital tools and apps, including Shopify, Magento, WooCommerce, Big Commerce, any custom online store, Facebook Custom Audiences, Gobot, Thrivecart, WisePops, Chargify, DRift, E-Junkie, PayPal, and others. A paid plan with Zapier will get you even further, unlocking hundreds more connections. Drip is a perfect solution if you need a digital marketing solution that speaks to all of the other tools in your tech stack.

Sprout Social is a leading social media management platform tailored for businesses and organizations aiming to enhance their online presence and engage with their audience effectively. It provides features for social media scheduling, content publishing, audience targeting, and performance analytics, allowing businesses to plan, execute, and analyze their social media strategies.

Why I Picked Sprout Social: Marketers can utilize Sprout Social to schedule and publish content across various social media platforms, ensuring consistent and timely communication with their audience. The platform's social listening capabilities allow marketers to monitor brand mentions, track relevant keywords, and gauge customer sentiments.

Sprout Social also offers robust analytics and reporting tools, allowing marketers to measure the performance of their social media campaigns, track key metrics, and identify areas for improvement. The platform facilitates collaboration among marketing teams, streamlining workflows and ensuring cohesive messaging across different channels.

Sprout Social Standout Features & Integrations

Key features include social media management, unified smart inbox, publishing and scheduling, analytics and reporting, social listening, customer relationship management (CRM), team collaboration tools, content calendar, automated workflows, response rate and time analysis, competitor and performance benchmarking, paid social media campaign management, message tagging and categorization, custom URL tracking, and integration with various social platforms.

Integrations include Slack, Dropbox, Shopify, and Google Analytics. 

Thanks to their memorable audio ads (“mail…kimp?”), Mailchimp has become one of the most well-known email marketing tools around. Their generous free plan means that almost every digital marketer has tried them out at least once.

Why I Picked Mailchimp: Mailchimp has grown into an all-in-one marketing platform that offers custom domains for websites and stores; design tools for emails, social ads, landing pages, and postcards (with AI-powered design assistance); audience management tools; and marketing campaign automations.

Mailchimp is a great option for those of you who don’t have a dedicated graphic designer on your marketing team. They really make building aesthetically pleasing digital marketing content so easy. This can save you from looking amateurish in a sea of beautiful online content. With its intuitive drag-and-drop editor, businesses can effortlessly create visually appealing and professional email templates.

Mailchimp Standout Features & Integrations

Features include email marketing, automation workflows, audience segmentation, landing pages, sign-up forms, social media ads and posting, reports and analytics, A/B testing, transactional emails, content studio, integrations with various platforms, customer relationship management (CRM), personalized product recommendations, dynamic content, marketing calendar, and mobile app.

Integrations include QuickBooks Online, Shopify, Stripe, Yelp for Business, LiveChat, SimpleTexting, Zendesk, WordPress, Mixpanel, Firebase, and other software options.

Adobe Marketo is a hefty digital marketing program with a price tag to match but it really is worth its weight in gold. This incredible comprehensive digital marketing software integrates nativesly with other Adobe programs you might already be using: Photoshop, InDesign, After Effects, and Lightroom.

Why I Picked Adobe Marketo: Marketo excels in supporting the design elements of marketing campaigns by providing robust features and functionalities that enable businesses to create visually compelling and engaging content. One key aspect that sets Marketo apart is its intuitive drag-and-drop editor, which empowers users to easily design and customize emails, landing pages, and forms.

With Marketo, you’ll get audience behavior tracking, automated marketing campaigns, channels-vs-revenue reports, sophisticated customer journey flows, and content management and personalization. Marketo is also great for digital marketers working solely in a MacOS/iOS environment, as Adobe products have always worked seamlessly with Apple hardware and software.

Adobe Marketo Standout Features & Integrations

Features include lead management, email marketing, consumer marketing, customer base marketing, mobile marketing, revenue attribution, account-based marketing, web personalization, marketing analytics, cross-channel engagement, social media marketing, marketing automation, sales insights and analytics, ad targeting and personalization, predictive content, and integration with various CRM and digital platforms.

Integrations include Salesforce, Microsoft Dynamics, Netsuite, Oracle, SugarCRM, Seamless Connections, WordPress, LinkedIn, Facebook, Citrix GoTo Webinar, Magento, Eventbrite, NetSuite, SOAP API, Google AdWords, FunnelEnvy, Wistia, atEvent, Cvent, Hootsuite, and other tools you probably already use.