10 Mejores Alternativas a HubSpot Revisadas en 2026
Mejores alternativas a HubSpot: Resumen
Como responsable de marketing, te enfrentas a desafíos diarios para gestionar las relaciones con los clientes, realizar el seguimiento de los leads y coordinar a tu equipo. El software de gestión de relaciones con clientes (CRM) puede ser de gran ayuda, pero a veces HubSpot no cubre tus necesidades específicas.
Tal vez resulta demasiado costoso, carece de ciertas funciones o no se integra bien con tus herramientas actuales. Sea cual sea el motivo, probablemente estés buscando una alternativa confiable.
En mi experiencia, entender tus desafíos particulares es clave. He probado y analizado diversas soluciones CRM para ayudarte a encontrar la más adecuada. Esta lista te guiará por las mejores alternativas, destacando sus funciones distintivas para que puedas tomar una decisión informada.
¿Qué es HubSpot?
HubSpot es un software CRM diseñado para ayudar a las empresas a gestionar relaciones con clientes y esfuerzos de marketing. Lo utilizan profesionales del marketing, equipos de ventas y representantes de atención al cliente para coordinar sus acciones y mejorar la productividad. Funciones como la gestión de contactos, el marketing por correo electrónico y el seguimiento de leads respaldan la capacidad del equipo para mantener relaciones sólidas y fomentar el crecimiento. En definitiva, HubSpot ofrece una plataforma centralizada para optimizar tus procesos de marketing y ventas.
Resumen de las mejores alternativas a HubSpot
Esta tabla comparativa resume los detalles del modelo de precios de mis principales alternativas a HubSpot para que encuentres la mejor opción para tu presupuesto y necesidades de negocio.
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for ecommerce engagement | 14-day free trial + free plan available | From $10/month for email only | Website | |
| 2 | Best for multichannel automation | Free plan + free demo available | From $9/month | Website | |
| 3 | Best for small teams | Free plan available | From $9/user/month (billed annually) | Website | |
| 4 | Best for AI-driven marketing | 14-day free trial + free demo available | From $15/month (billed annually) | Website | |
| 5 | Best for budget-friendly CRM | Free plan + free demo available | From $11.04/user/month (billed biennially) | Website | |
| 6 | Best for ecommerce marketing | 14-day free trial + free demo available | From $39/month | Website | |
| 7 | Best for small business CRM | 15-day free trial | From $9.99/month (billed annually) | Website | |
| 8 | Best for email deliverability | 14-day free trial available | From $15.58/month (billed annually) | Website | |
| 9 | Best for diverse marketing tools | 14-day free trial + free demo available | From $20/month | Website | |
| 10 | Best for enterprise-level CRM | 30-day free trial + free plan available | From $25/user/month (billed annually) | Website |
Por qué confiar en nuestras reseñas de software
Hemos estado probando y revisando software de marketing desde 2022. Como expertos en marketing, sabemos lo crítico y difícil que es tomar la decisión correcta al elegir software. Invertimos en una investigación profunda para ayudar a nuestra audiencia a tomar mejores decisiones de compra. Hemos probado más de 2,000 herramientas para diferentes necesidades de marketing y escrito más de 1,000 reseñas exhaustivas de software. Conozca cómo mantenemos la transparencia y nuestra metodología de evaluación de software.
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Eloqua
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Uberflip
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Análisis de las mejores alternativas a HubSpot
A continuación, encontrarás mis resúmenes detallados de las mejores alternativas a HubSpot que forman parte de mi lista. Mis análisis ofrecen una visión completa sobre sus características clave, ventajas y desventajas, integraciones y usos ideales para que elijas la que más te conviene.
TargetBay is a marketing automation platform specializing in ecommerce engagement. It's designed for online retailers looking to enhance customer interactions and boost sales through targeted marketing campaigns.
Why TargetBay is a good HubSpot alternative: TargetBay focuses on ecommerce engagement, offering tools to drive sales, including personalized recommendations and email campaigns. Its review collection feature helps your team gather customer feedback and build trust. The platform's retargeting capabilities allow you to reach out to potential customers who have shown interest in your products. With a focus on converting visitors into buyers, TargetBay provides a tailored solution for ecommerce businesses.
Standout features and integrations:
Features include dynamic product recommendations to increase sales, email automation for targeted marketing, and review collection to build customer trust. The platform also offers abandoned cart recovery to capture lost sales opportunities.
Integrations include Shopify, WooCommerce, Adobe Commerce, BigCommerce, Meta, Instagram, and more.
Pros and Cons
Pros:
- Store focused analytics
- Review capture tools
- Automated cart recovery
Cons:
- Limited outbound workflow
- No general CRM
Brevo is a CRM platform designed for businesses looking to enhance their marketing and sales through multichannel automation. It's aimed at marketers and SMBs, offering tools to manage customer relationships and automate marketing campaigns.
Why Brevo is a good HubSpot alternative: Brevo excels in multichannel automation, providing tools for email, SMS, and WhatsApp marketing. Its customizable pipelines help your team manage sales processes efficiently. The platform also includes automation features that allow you to set up workflows for various marketing channels. With its focus on multichannel engagement, Brevo offers a complete solution for businesses seeking to expand beyond email marketing.
Standout features and integrations:
Features include customizable forms for lead capture, push notifications to engage customers, and a universal inbox for managing all customer interactions. The platform supports live chat and chatbots to enhance customer service and engagement. Additionally, Brevo's Data Platform integrates data from various sources for advanced analytics.
Integrations include Shopify, WooCommerce, Adobe Commerce, WordPress, PayPal, Stripe, Google Analytics, Facebook Lead Ads, Zapier, Slack, and more.
Pros and Cons
Pros:
- Unified contact inbox
- Strong SMS workflows
- Multichannel messaging
Cons:
- Basic reporting features
- Limited deal tracking
Freshsales is an AI-powered sales CRM designed for small to medium-sized SMBs. It supports sales teams with lead management, email tracking, and sales automation to enhance productivity.
Why Freshsales is a good HubSpot alternative: Freshsales is tailored for small teams with its easy-to-use interface and efficient sales automation tools. Its automation capabilities help you prioritize leads and optimize repetitive tasks, making your team more productive. The built-in phone system allows for direct calls within the platform, and customizable visual sales pipelines give you a clear view of the sales process.
Standout features and integrations:
Features include AI-driven lead scoring to prioritize potential customers, customizable sales pipelines for better visualization, and built-in phone systems to make calls directly from the CRM.
Integrations include Mailchimp, Zapier, QuickBooks, Slack, HubSpot, Microsoft Outlook Contacts, Shopify, Xero, and more.
Pros and Cons
Pros:
- Quick team adoption
- Fast pipeline setup
- Built-in phone tools
Cons:
- Forecasting lacks detail
- Limited workflow branching
ActiveCampaign is a marketing automation platform designed for businesses looking to enhance their customer engagement and email marketing strategies. It's popular among small to mid-sized businesses (SMB) and marketing teams focused on improving customer interactions and sales processes.
Why ActiveCampaign is a good HubSpot alternative: ActiveCampaign is a HubSpot competitor that offers AI-driven marketing automation tools that set it apart from HubSpot. Its machine learning capabilities help you predict customer behavior and automate personalized messaging. The platform's advanced segmentation and targeting features ensure your campaigns reach the right audience. With its focus on data-driven marketing, ActiveCampaign provides a more tailored approach to customer data and engagement.
Standout features and integrations:
Features include predictive sending to optimize email delivery times, conditional content for personalized messaging, and event tracking to monitor user interactions on your website.
Integrations include Shopify, WordPress, Facebook, Zapier, Salesforce, Slack, Google Analytics, Stripe, and more.
Pros and Cons
Pros:
- Reliable contact scoring
- Flexible segmentation rules
- Predictive campaign timing
Cons:
- Heavy rule configuration
- Complex workflow setup
EngageBay is an all-in-one CRM marketing, sales, and service automation platform designed for small businesses. As a HubSpot CRM alternative, it helps teams manage customer interactions, automate marketing tasks, and support sales processes.
Why EngageBay is a good HubSpot alternative: EngageBay offers a budget-friendly CRM solution with comprehensive marketing and sales tools. Its email marketing features allow you to create and send targeted campaigns efficiently. The CRM includes lead scoring and project management, helping your team prioritize and organize work. Additionally, EngageBay provides a unified platform that combines marketing, sales, and support functions, making it a cost-effective choice for small businesses.
Standout features and integrations:
Features include a drag-and-drop landing page builder for easy design, CRM telephony integration for direct calls, and social suite tools to manage social media interactions.
Integrations include Zapier, Mailchimp, SendGrid, Xero, QuickBooks, Shopify, Stripe, Google Meet, Office 365 Contacts, Twilio, and more.
Pros and Cons
Pros:
- Built-in ticketing
- Simple campaign building
- All-in-one tools
Cons:
- Weak data visualization
- Limited advanced automation capabilities
Drip is an email marketing automation platform tailored for ecommerce businesses. It helps retailers and online stores engage customers through personalized email campaigns and automated workflows.
Why Drip is a good HubSpot alternative: Drip is specifically designed for ecommerce marketing, offering tools that cater to online retailers. Its segmentation features allow you to target specific customer groups effectively. The platform's automation workflows help you engage customers at various stages of their buying journey. With detailed tracking and custom reports, Drip provides insights that help optimize your marketing efforts.
Standout features and integrations:
Features include customizable email templates for brand consistency, advanced segmentation to target specific audiences, and detailed analytics for performance tracking.
Integrations include BigCommerce, Facebook Lead Ads, Instagram, Stripe, PayPal, and more.
Pros and Cons
Pros:
- Ecommerce focused reporting tools
- Higher-tier segmentation
- Purchase behavior triggers
Cons:
- Sales forecasting absent
- No true CRM core
BIGContacts is a CRM platform designed for small businesses to manage customer relationships and improve sales productivity. It supports small teams with contact management, email marketing, and task tracking.
Why BIGContacts is a good HubSpot alternative: BIGContacts offers a cost-effective CRM solution tailored for small businesses. Its contact management features help you organize and track customer interactions efficiently. The platform's email marketing capabilities allow you to create targeted campaigns easily. With task management tools, BIGContacts ensures your team stays organized and focused on key activities.
Standout features and integrations:
Features include customizable dashboards to visualize important metrics, automated reminders to keep tasks on track, and email tracking to monitor engagement. The platform also offers sales forecasting tools to predict future sales outcomes.
Integrations include QuickBooks, Outlook, Mailchimp, Constant Contact, and more.
Pros and Cons
Pros:
- Easy daily use
- Affordable scaling
- Simple contact control
Cons:
- Not enterprise-ready
- Limited customization layers
GetResponse is an email marketing platform designed for businesses looking to enhance their digital marketing efforts. It serves marketers and businesses of all sizes, providing tools for email campaigns, marketing automation, and landing pages.
Why GetResponse is a good HubSpot alternative: GetResponse excels in email deliverability, ensuring your messages reach the intended audience. Its email marketing tools include advanced segmentation and A/B testing, allowing you to optimize campaigns effectively. The platform also offers marketing automation features to streamline workflows and improve engagement. With its focus on enhancing email performance, GetResponse is a reliable HubSpot CRM alternative for those emphasizing email marketing.
Standout features and integrations:
Features include a drag-and-drop email editor for easy design, webinar hosting capabilities for interactive marketing, and conversion sales funnels to guide prospects through the sales process.
Integrations include Shopify, PayPal, WordPress, Salesforce Sync, Facebook, Stripe, Google Analytics, Slack, Adobe Commerce, and more.
Pros and Cons
Pros:
- Automated workflows
- Built-in webinar tools
- Excellent inbox deliverability
Cons:
- Sales tools minimal
- Crowded user interface
Mailchimp is a marketing automation platform primarily used by SMBs. It helps users create email marketing campaigns, manage mailing lists, and analyze marketing performance.
Why Mailchimp is a good HubSpot alternative: Mailchimp offers a wide range of marketing tools that go beyond email marketing. Its audience segmentation features allow you to target specific groups effectively. The platform also provides various templates and design tools for creating engaging campaigns. With Mailchimp, you can diversify your marketing efforts with ease.
Standout features and integrations:
Features include a drag-and-drop email builder for easy customization, audience insights to understand customer behavior, and automation tools to send timely emails. The platform also offers social media posting and ad management.
Integrations include Shopify, WooCommerce, WordPress, Stripe, PayPal, Squarespace, Salesforce, Zapier, Google Analytics, and more.
Pros and Cons
Pros:
- Solid brand controls
- Fast campaign launching
- Strong campaign templates
Cons:
- Sales tracking weak
- Limited CRM tools
Salesforce is an enterprise-level CRM platform designed for large businesses and corporations. It provides tools for sales, customer service, and marketing to help organizations manage customer relationships and business operations.
Why Salesforce is a good HubSpot alternative: Salesforce is tailored for enterprises needing comprehensive CRM capabilities. Its advanced analytics and reporting features give your team deep insights into customer behavior. The platform's customization options allow you to tailor it to fit your specific business processes. With its scalability, Salesforce is well-suited for growing companies that require a robust CRM solution.
Standout features and integrations:
Features include advanced analytics for in-depth customer insights, customizable dashboards to monitor key metrics, and automation tools to streamline repetitive tasks.
Integrations include Mailchimp, Docusign, LinkedIn Sales Navigator, SurveyMonkey, and more.
Pros and Cons
Pros:
- Comprehensive admin features
- Powerful data layering
- Broad object modeling
Cons:
- Steep learning curve
- Overbuilt for SMBs
Otras alternativas a HubSpot
Aquí tienes algunas alternativas adicionales a HubSpot que no han entrado en mi lista principal, pero que también merece la pena considerar:
- Pipedrive
For sales pipeline management
- Help Scout
For customer support teams
- Ontraport
For automated business processes
- Agile CRM
For small business solutions
- Zoho CRM
For customizable CRM solutions
- DevRev
For product-led growth teams
- Wishpond
For lead generation campaigns
- Freshdesk
For multichannel support
- Zendesk
For ticketing system integration
- Zeta Marketing Platform
For data-driven marketing
- NetHunt CRM
For Gmail integration
- Creatio CRM
For low-code process automation
Criterios de selección de alternativas a HubSpot
Para seleccionar las mejores alternativas a HubSpot incluidas en esta lista, he considerado las necesidades comunes y los principales puntos débiles de los compradores respecto a los productos de software CRM, como la integración con herramientas existentes o la facilidad de uso. También utilicé el siguiente marco para que la evaluación sea estructurada y justa:
Funcionalidad principal (25 % de la puntuación total)
Para ser consideradas en esta lista, cada solución debía cubrir estos usos comunes:
- Gestionar la información de contactos
- Realizar seguimiento de oportunidades de venta
- Automatizar campañas de marketing
- Proporcionar soporte al cliente o herramientas de helpdesk
- Generar informes de ventas
Características destacadas adicionales (25 % de la puntuación total)
Para ayudar a afinar la selección, también busqué funciones diferenciadoras, como:
- Información basada en IA
- Paneles personalizables
- Comunicación multicanal
- Análisis avanzados
- Automatización de flujos de trabajo
Usabilidad (10 % de la puntuación total)
Para valorar la facilidad de uso de cada sistema, consideré lo siguiente:
- Interfaz intuitiva
- Navegación sencilla
- Diseño adaptable
- Opciones de personalización
- Opiniones de usuarios
Incorporación (10% del puntaje total)
Para evaluar la experiencia de incorporación en cada plataforma, consideré lo siguiente:
- Disponibilidad de videos de capacitación
- Recorridos interactivos del producto
- Acceso a plantillas
- Seminarios web para nuevos usuarios
- Asistencia mediante chatbot
Soporte al Cliente (10% del puntaje total)
Para evaluar los servicios de soporte al cliente de cada proveedor de software, consideré lo siguiente:
- Disponibilidad de chat en vivo
- Tiempo de respuesta
- Documentación de soporte
- Acceso a un centro de ayuda
- Soporte multilingüe
Relación Calidad-Precio (10% del puntaje total)
Para evaluar la relación calidad-precio de cada plataforma, consideré lo siguiente:
- Transparencia en los precios
- Funciones incluidas en los planes básicos
- Costo de complementos
- Flexibilidad en los niveles de precios
- Disponibilidad de prueba gratuita
Opiniones de los Clientes (10% del puntaje total)
Para obtener una idea de la satisfacción general de los clientes, consideré lo siguiente al leer las opiniones:
- Frecuencia de actualizaciones
- Experiencias con el servicio al cliente
- Facilidad de implementación
- Puntuación general de satisfacción
- Puntos de dolor específicos para los usuarios
¿Por Qué Buscar una Alternativa a HubSpot?
Si bien HubSpot es una buena elección de software CRM, existen varias razones por las que algunos usuarios buscan soluciones alternativas. Tal vez quieras buscar una alternativa a HubSpot porque:
- Necesitas opciones de precios más asequibles.
- Tu negocio requiere personalización avanzada.
- Deseas mejor integración con tus herramientas actuales.
- Tu equipo necesita una incorporación de usuarios más sencilla.
- Buscas soluciones más escalables.
- Necesitas soporte y servicios localizados.
Si alguna de estas opciones encaja contigo, has llegado al lugar indicado. Mi lista contiene varias opciones de software CRM que se adaptan mejor a los equipos que enfrentan estos desafíos con HubSpot y buscan soluciones alternativas.
Características Clave de HubSpot
Aquí tienes algunas de las funciones clave de HubSpot para ayudarte a contrastar y comparar lo que ofrecen las soluciones alternativas:
- Acceso gratuito: Ofrece uso y almacenamiento ilimitado para equipos de hasta un millón de contactos, haciéndolo accesible para empresas de todos los tamaños.
- Interfaz fácil de usar: Simplifica la gestión de contactos, negocios y tareas, permitiendo que tu equipo navegue por la plataforma con facilidad.
- Integración: Centraliza la información de ventas, marketing y servicio al cliente, mejorando la colaboración y eficiencia del equipo.
- Vinculación de ventas y marketing: Conecta varios procesos en distintas plataformas, proporcionando un flujo de trabajo cohesivo para tu equipo.
- Herramientas de automatización: Automatizan tareas para aumentar la productividad, ahorrando tiempo y reduciendo esfuerzos manuales.
- Chatbots: Facilitan soporte e interacción en tiempo real con los clientes, mejorando la experiencia del usuario.
- Informes y analítica: Generan informes rápidos y previsiones de ventas, ayudándote a tomar decisiones basadas en datos.
- App móvil: Permite acceder a las funciones de CRM desde cualquier lugar, asegurando que tu equipo esté siempre actualizado.
- Portal de soporte al cliente: Gestiona las dudas y problemas de servicio de los clientes de manera eficiente, manteniendo su satisfacción.
- Asesor de SEO: Ofrece sugerencias para mejorar el posicionamiento en buscadores, ayudando a tu empresa a ganar visibilidad en línea.
¿Qué Sigue?
Si estás investigando software CRM, conecta con un asesor de SoftwareSelect para obtener recomendaciones gratuitas.
Llenas un formulario y tienes una breve charla donde profundizan en tus necesidades específicas. Después, recibirás una lista reducida de software para revisar. Incluso te acompañarán durante todo el proceso de compra, incluidas las negociaciones de precio.