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In my Keyhole review, I'll draw from my extensive digital tech experience to give you an honest, clear look at Keyhole's social listening tools. My goal is to provide the essential information you need to decide if Keyhole is the right fit for your needs.

Keyhole software review, an analytics dashboard screenshot of the tool
A screenshot of Keyhole's analytics dashboard displaying user engagement and trend metrics.

Keyhole Product Overview

Keyhole is a social listening and social media analytics tool that enables users to track hashtags, keywords, and accounts across various platforms. It primarily serves marketers, agencies, and brands looking to enhance their social media strategy. The software offers benefits like real-time analytics, helping users understand their audience engagement and campaign effectiveness.

Keyhole addresses pain points such as tracking campaign performance, understanding audience behavior, and competitor analysis. Its standout features include detailed hashtag tracking, influencer analytics, and robust reporting capabilities.


  • Hashtag Tracking: Keyhole excels in hashtag analysis, allowing users to monitor campaign reach and engagement across social platforms. This means they can measure the impact of their hashtags in real time.
  • Influencer Analytics: The tool provides detailed insights into influencer performance, which helps in identifying and assessing the right influencers for campaigns.
  • Reporting: Keyhole's reporting feature offers comprehensive, easy-to-understand reports. This helps in presenting data effectively to stakeholders.


  • Learning Curve: New users may find Keyhole's interface a bit complex, leading to a longer learning curve compared to simpler tools.
  • Limited Platforms: While powerful, Keyhole's analytics are more focused on specific platforms, lacking breadth in comparison to some competitors.
  • Cost: For small businesses or individual users, Keyhole might be more expensive relative to its offered features, compared to other market options.

Expert Opinion

As a professional who has explored various social media management tools, I find Keyhole particularly strong in areas like real-time hashtag and influencer analytics, which are crucial for modern marketing strategies. However, its interface and functionality, while robust, might present a steeper learning curve, especially for those new to social media analytics.

The pricing can be a bit steep for smaller entities. In comparison to other tools, Keyhole stands out in its detailed reporting and analytics, but it can fall short in platform diversity and ease of use. It's best suited for medium to large businesses and marketing agencies that require in-depth, platform-specific insights.

Keyhole: The Bottom Line

Keyhole distinguishes itself in social media monitoring by focusing on influencer marketing and tracking brand mentions, crucial for modern social media marketing. It offers a unique blend of market research and automation, fostering a data-driven approach to digital strategies. Its robust hashtag analytics and influencer tracking capabilities are particularly effective for managing marketing campaigns across various social media channels like TikTok and tweets.

This tool stands out as a comprehensive social media marketing platform, enabling marketers to measure engagement and impact accurately. With its user-friendly dashboard, Keyhole simplifies the optimization of content and strategies, ensuring that the target audience on different social networks is effectively reached. Additionally, the platform keeps users informed with timely notifications, enhancing the overall efficiency of social media endeavors.

Keyhole Deep Dive

Product Specifications

  1. Hashtag Tracking - Yes
  2. Influencer Analytics - Yes
  3. Detailed Reporting - Yes
  4. Real-time Analytics - Yes
  5. Sentiment Analysis - Yes
  6. Competitor Analysis - Yes
  7. Audience Demographics - Yes
  8. Content Analysis - Yes
  9. Campaign Monitoring - Yes
  10. Customizable Alerts - Yes
  11. Multi-Platform Support - No
  12. API Access - Yes
  13. Data Exporting - Yes
  14. Historical Data Access - Yes
  15. Automated Reporting - Yes
  16. Brand Monitoring - Yes
  17. User Engagement Tracking - Yes
  18. Social Listening - Yes
  19. Trend Analysis - Yes
  20. Collaboration Tools - No
  21. Customizable Dashboard - Yes
  22. Integration with Other Tools - Yes
  23. Mobile Access - Yes
  24. Geolocation Data - Yes
  25. Multi-Language Support - No

Keyhole Feature Overview

  1. Hashtag Tracking: Keyhole's hashtag tracking allows for real-time monitoring of campaigns, providing insights into reach and engagement. Its precision in tracking specific hashtags sets it apart.
  2. Influencer Analytics: The software offers detailed insights into influencer performance, crucial for identifying effective influencers. It stands out in its ability to assess influencer impact accurately.
  3. Detailed Reporting: Keyhole provides comprehensive reports that are easy to understand, making data presentation efficient and clear.
  4. Real-time Analytics: This feature allows for immediate insights into social media performance, making it invaluable for timely decision-making.
  5. Sentiment Analysis: Keyhole's sentiment analysis helps understand the audience's mood and reaction, which is essential for brand monitoring.
  6. Competitor Analysis: It offers robust competitor analytics, enabling users to benchmark their performance against competitors effectively.
  7. Audience Demographics: This feature helps in understanding the audience better, allowing for more targeted content and campaigns.
  8. Content Analysis: Keyhole analyzes content performance, helping in refining content strategy for better engagement.
  9. Campaign Monitoring: Its campaign monitoring tools provide a comprehensive overview of campaign performance across various platforms.
  10. Customizable Alerts: Keyhole's customizable alerts keep users informed about important metrics and events, ensuring they stay on top of their social media game.

Standout Functionality

  1. Precision in Hashtag Tracking: Keyhole's ability to provide detailed, real-time data on hashtags makes it unique, offering deeper insights than many competitors.
  2. In-depth Influencer Analytics: Its influencer analytics are comprehensive, providing nuanced data that helps in making informed decisions about influencer partnerships.
  3. User-friendly Detailed Reporting: The reporting feature in Keyhole stands out for its depth combined with user-friendly presentation, a balance not often found in similar tools.


Keyhole offers integrations with popular social media platforms and tools, enhancing its functionality. It has native integrations that allow users to connect with other software easily, streamlining their social media analytics process. Keyhole also provides API access, enabling custom integrations and flexibility in data usage. Add-ons and extensions are available to extend Keyhole's capabilities, allowing users to tailor the tool to their specific needs.

Keyhole Pricing

Pricing upon request.

Ease of Use

In my experience, Keyhole presents a moderate level of complexity in its user interface. The onboarding process can be detailed, requiring a certain level of familiarity with social media analytics. While navigation is logical, the abundance of features and data points might overwhelm new users. The organization within the tool is efficient, but mastering its full functionality takes time.

Customer Support

Keyhole offers a range of customer support options including documentation, webinars, and live chat. Response times are generally reasonable, but there can be delays during peak times. Some users might find the level of support less comprehensive for complex issues or specific inquiries. The available resources are helpful, but for more intricate problems, direct support might not always meet expectations.

Keyhole Use Case

Who Would Be A Good Fit For Keyhole?

Keyhole suits medium to large businesses, especially marketing agencies and brands deeply engaged in social media strategies. The marketing software's robust hashtag tracking, influencer analytics, and detailed reporting make it ideal for entities that need to track campaign performance, influencer impact, and audience engagement in real-time.

It works well for teams that require comprehensive data analytics to inform their social media decisions. The most loyal Keyhole customers are those who value in-depth, platform-specific insights, such as digital marketing agencies and large brands with a significant online presence.

Who Would Be A Bad Fit For Keyhole?

Small businesses or individual users might find Keyhole less suitable, primarily due to its complex interface and potentially higher cost. The tool might be overwhelming for those new to social media analytics or for teams that require only basic tracking and reporting.

It’s less ideal for companies looking for a simple, quick-to-learn marketing tool or for those needing analytics across a wide range of platforms. Users from smaller organizations or those with limited budgets may be the most disappointed.

Keyhole FAQs

What platforms does Keyhole support?

Keyhole primarily focuses on major social media platforms like Twitter, Facebook, and Instagram.

Can Keyhole track real-time data?

Yes, Keyhole offers real-time analytics for social media campaigns and hashtags.

Does Keyhole offer API access?

Yes, Keyhole provides API access for custom integrations and data usage.

Is there a free trial available for Keyhole?

Keyhole typically offers a free trial, allowing users to test its features before committing to a plan.

Can Keyhole track influencer performance?

Yes, Keyhole has dedicated influencer analytics to track and assess influencer campaign performance.

How user-friendly is Keyhole?

Keyhole has a moderate learning curve and might take some time for new users to navigate effectively.

Does Keyhole offer detailed reporting?

Yes, one of Keyhole's strengths is its ability to generate detailed, easy-to-understand reports.

Can Keyhole monitor competitor performance?

Yes, Keyhole includes competitor analysis features to benchmark your social media performance.

Alternatives to Keyhole

  • Agorapulse: Offers a blend of social media management and analytics, ideal for teams looking for an all-in-one solution with an intuitive interface.
  • Sprout Social: Ideal for those seeking a balance between user-friendliness and comprehensive analytics.
  • Meltwater: Suitable for businesses requiring extensive media monitoring and analytics, coupled with a global reach in data collection.

Keyhole Company Overview & History

Keyhole, a social media analytics company, primarily serves marketing agencies and large brands. It's a tech company focusing on providing in-depth social media insights. Large marketing agencies and notable brands frequently use their services. The company is privately owned, with its headquarters located in Toronto, Canada.

Keyhole's mission revolves around empowering brands with real-time data to make informed decisions. Since its inception, Keyhole has achieved milestones in developing advanced social media tracking and analytics tools, continually adapting to the evolving digital landscape.


Keyhole emerges as a potent tool for medium to large businesses and marketing agencies needing in-depth social media analytics and digital marketing software. Its strengths lie in real-time hashtag tracking, influencer analytics, and comprehensive reporting. However, smaller businesses or individuals might find it less suitable due to its complexity and cost.

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Stephanie Hood
By Stephanie Hood

Stephanie Hood is an experienced marketing professional and Editor of The CMO. With nearly a decade spent as Marketing Manager at Discover Holidays and Executive Editor at VIVA Lifestyle & Travel, she built her career leading editorial and marketing teams and strategies that turn six-figure budgets into seven-figure profits. She now enjoys connecting with the world's top executives to learn their secrets to business success, and shares those insights right here with her community of like-minded professionals. Curious what she’s uncovered? Be sure to sign up for The CMO newsletter.