Avis sur Wrike : avantages, inconvénients, fonctionnalités et tarifs

Q: How does Wrike support team collaboration?

Wrike offers robust collaboration tools like task comments, document sharing, and real-time updates that keep your team in sync. You can easily assign tasks, set deadlines, and track progress. The platform's integration with tools like Slack and Microsoft Teams further enhances communication. This helps your team work together efficiently, even if they're remote.

Q: Can Wrike handle large projects?

Yes, Wrike is built to manage projects of any size, including large and complex ones. Its customizable workflows and detailed reporting tools allow you to break down projects into manageable tasks. You can track dependencies and monitor progress across multiple teams. This makes it suitable for enterprises and large-scale operations.

Q: What kind of customer support does Wrike offer?

Wrike provides multiple support channels, including chat, email, and phone support. You also have access to an extensive knowledge base and community forums. These resources ensure you can quickly resolve any issues. The support team is known for being responsive and helpful.

Q: How does Wrike ensure data security and compliance?

Wrike prioritizes data security with features like encryption, two-factor authentication, and regular security audits. It complies with major standards like GDPR and SOC 2. You can control access to sensitive information using customizable permissions. This ensures that your data is safe and meets compliance requirements.

Q: Is it easy to onboard new team members in Wrike?

Wrike offers a straightforward onboarding process with tutorials and webinars to help new users. The intuitive interface and drag-and-drop functionality make it easy to get started. Your team can quickly learn to navigate the platform and use its features effectively. This reduces the time needed to become fully operational.

Q: How customizable is Wrike?

Wrike is highly customizable, allowing you to tailor workflows, dashboards, and reports to fit your needs. You can create custom fields and automate repetitive tasks. This flexibility helps you adapt the platform to match your unique processes. It's ideal for teams that require specific project management configurations.

Q: Does Wrike offer mobile access?

Yes, Wrike provides a mobile app for both iOS and Android devices. You can manage tasks, communicate with your team, and access project information on the go. The app ensures you're always connected to your work, no matter where you are. This flexibility supports remote work and team collaboration.

Q: How does Wrike handle task dependencies?

Wrike allows you to set task dependencies to manage project timelines effectively. You can visualize these dependencies using Gantt charts, which help you plan and adjust schedules. This feature ensures tasks are completed in the right order, minimizing delays. It’s especially useful for complex projects with interdependent tasks.

Wrike is a project and marketing resource management software that helps teams plan, track, and manage their work efficiently. It's ideal for marketing departments, creative teams, and professional services that need customizable workflows and collaboration tools. Wrike offers flexibility and integration to streamline your project management needs.

Wrike addresses communication gaps and workflow inefficiencies for marketing and creative teams. In this article, I'll cover Wrike's features, pros and cons, use cases, pricing, etc., so you can decide if this software aligns with your project management needs and goals.

Wrike Evaluation Summary

Wrike is a project management platform that helps teams plan, track, and collaborate on work efficiently.

Rating

4.3 /5

Pricing

From $10/user/month (billed annually)
14-day free trial + free plan available

Pourquoi faire confiance à nos avis logiciels

Wrike Overview

In my opinion, Wrike is a solid choice for teams needing a customizable project management platform. While it can feel pricey, its integration capabilities and customizable workflows make it worth considering. It stands out with features like time tracking and workload management, which benefit teams needing detailed oversight. However, smaller businesses might find its complexity overwhelming. Wrike excels in environments with cross-functional teams and is best suited for those willing to invest in a versatile tool to improve project visibility and coordination. If you're comparing project management tools, Wrike's flexibility and feature set position it well against competitors, although additional costs for integrations should be considered.

pros

You can customize workflows to fit your team's needs.
The time tracking feature helps you manage project timelines effectively.
Its task management tools improve collaboration across your team.

cons

The interface might feel overwhelming for new users.
Some features require a steep learning curve.
Your team might find it complex for simpler projects.

Featured Tools

Comment nous testons et évaluons les outils

Nous avons passé des années à construire, affiner et améliorer notre système de test et de notation des logiciels. Notre grille d’évaluation est conçue pour prendre en compte toutes les nuances du choix logiciel et ce qui rend un outil efficace, en mettant l’accent sur les aspects critiques du processus de décision. Ci-dessous, vous pouvez découvrir précisément comment nos tests et notations fonctionnent selon sept critères. Cela nous permet d’offrir une évaluation impartiale des logiciels en fonction de la fonctionnalité principale, des fonctionnalités différenciantes, de la facilité d’utilisation, de l’onboarding, du support client, des intégrations, des avis clients et du rapport qualité-prix.

Fonctionnalité principale (25% de la note finale)

Le point de départ de notre évaluation est toujours la fonctionnalité principale de l’outil. Dispose-t-il des fonctions de base attendues ? Certaines de ces fonctionnalités sont-elles bloquées dans des offres tarifaires supérieures ? Nous attendons d’un outil qu’il soit à la hauteur des capacités fondamentales de ses concurrents.

Fonctionnalités différenciantes (25% de la note finale)

Ensuite, nous évaluons les fonctionnalités spéciales qui vont au-delà de ce que l’on trouve habituellement chez ce type d’outils. Un score élevé indique des fonctionnalités uniques ou spécialisées qui rendent le produit plus rapide, plus efficace, ou offrent une valeur ajoutée à l’utilisateur. Nous évaluons également la facilité d’intégration avec d’autres outils couramment utilisés pour élargir les possibilités et l’utilité du logiciel. Les outils offrant de nombreuses intégrations natives, des connexions tierces et un accès API pour bâtir des intégrations personnalisées obtiennent les meilleures notes.

Facilité d’utilisation (10% de la note finale)

Nous considérons la rapidité et la facilité d’exécution des tâches principales via l’outil. Les logiciels les mieux notés sont bien conçus, intuitifs à utiliser, proposent des applications mobiles, des modèles prêts à l’emploi, et simplifient des tâches parfois complexes.

Onboarding (10% de la note finale)

Nous savons combien l’adoption rapide par l’équipe est cruciale pour une nouvelle plateforme. Nous évaluons donc la facilité avec laquelle il est possible d’apprendre et d’utiliser un outil sans formation poussée. On mesure aussi la vitesse à laquelle un membre de l’équipe peut être opérationnel, sans expérience préalable. Les solutions bien notées requièrent peu ou pas d’assistance.

Support client (10% de la note finale)

Nous examinons la rapidité et la facilité avec lesquelles on peut obtenir de l’aide par téléphone, chat en direct ou base de connaissances. Les outils et sociétés offrant un support en temps réel sont favorisés ; les chatbots sont pénalisés.

Avis clients (10% de la note finale)

Au-delà de nos propres tests et évaluations, nous prenons en compte le score de recommandation nette des clients actuels et passés. Nous étudions leur propension, si l’occasion se présente, à réutiliser l’outil pour sa fonctionnalité principale. Un score élevé reflète donc un bon taux de recommandation.

Rapport qualité-prix (10% de la note finale)

Enfin, après avoir pris en compte tous les autres critères, nous confrontons le prix moyen des offres de base aux fonctionnalités principales et prenons en compte la valeur apportée par les autres éléments d’évaluation. Les logiciels qui offrent plus pour moins obtiennent une note supérieure.

New Product Updates from Wrike

July 19 2026

Wrike Improves Template Mapping and Dashboard Filters

Wrike expanded Template Mapping to support workflows and custom item types during template installation, while making the new filter experience the default across Dashboard chart widgets. These updates help teams adopt templates more easily and standardize dashboard filtering across workspaces. Highlights include:

Expanded Template Mapping: Maps workflows and custom item types to existing workspace configurations to reduce duplicate setup during template installation.
Default Dashboard Filters: Applies the new filter experience to all chart widgets and automatically migrates existing widgets to the updated filtering system.

Visit Wrike’s official site for more details.

July 19 2026

Wrike Whiteboards Now Support Presentation Deck Imports

Wrike Whiteboards now makes it easier to turn presentation materials into interactive collaboration. By importing presentation decks directly, teams can quickly move from sharing information to workshopping ideas together inside a whiteboard. Highlights include:

PDF and PPT Imports: Converts presentation files into ordered slides for Whiteboards.
Presentation-Ready Layouts: Automatically creates zones and zoom settings to reduce manual setup.
Collaborative Sessions: Turns presentation decks into interactive whiteboard sessions for team collaboration.

Visit Wrike’s official site for more details.

July 19 2026

Wrike Enhances the New Gantt Chart

Wrike enhanced the New Gantt Chart with customizable item ordering, an option to display tasks and milestones above projects and folders, synchronized ordering preferences with Table View, and assignee avatars on the chart canvas. These updates improve project visibility while giving teams more control over how timelines are organized. Highlights include:

Custom Item Ordering: Choose how projects, folders, tasks, and milestones are displayed to match your preferred workflow.
Assignee Avatars: Displays assigned team members directly on the Gantt chart for faster task identification.
Saved View Preferences: Saves your preferred item ordering and applies it consistently across Gantt Chart and Table View.

Visit Wrike’s official site for more details.

July 12 2026

Wrike Whiteboards Simplify PDF and PPT Imports

Wrike Whiteboards makes it faster to bring existing presentations into a collaborative whiteboard format. The new import experience converts PDF and PPT decks into navigable slides automatically, improving clarity and flow when presenting with a group. Highlights include:

PDF and PPT Imports: Import presentation files directly into Wrike Whiteboards.
Automatic Slide Conversion: Convert presentation decks into ordered slides automatically.
Auto Zones: Create organized sections for imported slides without manual setup.
Zoom Support: Preserve slide order and scale for smoother presenting and collaboration.